SOFAS & STUFF

Responsibility

• managing, coaching & developing your Digital Marketing Executive direct report
• conceptualise paid social media campaigns, ensuring delivery to agreed KPIs
• deliver the Sofas & Stuff Influencer strategy, increasing our share of voice against competitors
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• implement the gamification strategy using a multi-channel approach
• lead the delivery of the UGC strategy
• deliver the localised Facebook training plan, ensuring showroom teams can manage their Facebook pages
• using social listening tools, surface valuable industry insights & report to the department & wider business stakeholders
• implement social media strategies that drive engagement, increase brand awareness & prospect customer acquisition across organic & paid Facebook, Instagram, Pinterest, LinkedIn & Twitter channels
• collaborate with the Marketing Department to ensure social ‘buzz’ is delivered at new product & showroom launches
• define, track & report on KPIs, ensure insights are fed back to the department & wider business stakeholders
• be a leader in the latest social media trends & digital opportunities, identifying opportunities for the team & the business
• manage budgets for paid social, in-house social & software subscriptions

Requirements

• minimum 5 years’ experience in the same or a similar role
• paid social advertising experience across all channels
• strategic social media planning including influencer and blogger strategies
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• demonstrable paid social experience
• people management
• social listening skills and knowledge of best-in-class tools
• photography / videography including editing images and video creation
• agency and budgetary management
• exceptional storytelling and copy writing
• CIM / IDM qualifications would be an advantage
• comfortable with Google sheets and data
• analytical and data driven approach
• budget management
• retail, furniture and/or home sector experience would be an advantage
• excellent project management and organisational skills
• experience with blogging, content management systems and email marketing a bonus
• writing business cases and reports
• interest in arts and culture
• ability to prioritise, work both independently and collaboratively with multiple teams
• stakeholder & agency management

Responsibility

• an outgoing personality who enjoys talking to people, ideally you will come from a strong retail background
• you must have great communication skills, be well presented, have a positive attitude and, above all, be a people person
• although previous experience in sofa sales would be a plus it is not essential as full training will be given
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• sofas & Stuff is a fast-growing, independent furniture retailer. Our Head Office is based in the beautiful West Sussex countryside in a converted dairy, and we have a network of 23 showrooms nationwide
• sound administration skills and computer literacy are essential
• we are delighted to offer a 4 day Part-time position for a highly motivated, friendly and enthusiastic individual to work at our head office and flagship store in Fittleworth, near Petworth
• we are delighted to offer a full time position for a highly motivated, friendly and enthusiastic individual to work at our Leamington Spa Showroom
• as a Sales and Design consultant, you would advise customers on choosing their ideal sofa which involves patience, creativity and a great personality
• previous experience within an interior design environment would be strongly beneficial
• experience in sales and an ability to work under pressure in a busy environment are essential
• you would have a flair for putting colour schemes together in the Showroom and have a natural instinct to treat customers to the highest level of Customer Service
• as we are open every day the flexibility to be able to work weekends is essential
• you will be offered a basic salary along with a rewarding commission structure
• to ensure there is a sales presence at all times this will involve regular weekend work as required. Working any 5 out of 7 days

Requirements

• processing customer orders efficiently and with accuracy
• creating and maintaining an attractive and welcoming showroom environment that makes customers feel excited and comfortable
• listening attentively to each customer’s specific requirements and using their product, fabric, and brand knowledge to help each customer make considered choices and purchases
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• using their creativity and their enthusiasm for, and understanding of, interior design and textiles, to assist customers with their design schemes, often through digital mood boards

Responsibility

• prepare Monthly management accounts for the Retail and Manufacturing arms of the business
• produce detailed margin analysis
• cashflow forecasting
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• manage and Prepare the Business for Year End Audit
• prepare and submit VAT returns
• ad hoc projects to support the Finance Director and the Board
• complete monthly and quarterly ONS surveys

Requirements

• professional accreditation – ACCA, CIMA or ACA with at least 5 years PQE
• proven experience in the role
• proficient in a Financial Software product – working knowledge of QuickBooks preferable
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• excellent analytical skills with attention to detail

Earnings for position qualified accountant

Responsibility

• from start to finish our furniture is built and finished to the highest standard
• we firmly stand by our craftsmanship and our furniture is lovingly handcrafted with traditional techniques
• we are a passionate bunch, and what we don't know about sofas isn't worth knowing
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• we are recruiting an Production Planner with demonstrable experience to join the team at our Factory in Preston
• plan, produce, issue, and monitor weekly manufacturing production schedule
• ensure schedules are maintained to meet delivery deadlines
• liaise with retail side of the business on any changes or delays
• sofas & Stuff is a fast-growing, independent family-run furniture retailer proudly specialising in British bespoke furniture, we have a network of 23 showrooms nationwide
• create Director level reports
• maintenance of the MRP system
• other duties relevant to the role as required

Requirements

• experience in production planning or similar Supply Chain role
• experience in MRP/ERP system functionality
• analytical with great attention to detail
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• ability to work under pressure
• good organisational skills
• time management skills
• team player

Responsibility

• sofas & Stuff is a fast-growing, independent furniture retailer
• we are a passionate bunch, and what we don't know about sofas isn't worth knowing
• the role will be busy and varied to meet the requirements of the business
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• previous experience with demonstrable skills within a fast-paced customer service environment is both beneficial and desirable
• our Head Office is based in the beautiful West Sussex countryside in a converted dairy in Fittleworth, and we have a network of 23 showrooms nationwide
• excellent IT skills and attention to detail are also a very important must-have
• if you think you have these skills and can bring something special to a close-knit team, please do apply
• we are delighted to offer a full-time position for a highly motivated, friendly & enthusiastic person to work in our Head Office within our close-knit team in Customer Service
• own transport is essential due to remote location of the office
• immediate start available
• the role is very busy and fast paced, you will be corresponding directly with customers; handling both customer queries and complaints via email, letter, and telephone, all whilst consistently ensuring an exceptional level of customer experience is delivered
• the successful candidate will possess a positive attitude with the ability to problem solve and must be a team player, who is confident, super organised and approachable