S.N.G RECRUITMENT SOLUTIONS  Salary

OCEAN VILLAGE INNOVATION CENTRE OFFICE 21 OCEAN WAY SOUTHAMPTON SO14 3JZ ENGLAND

S.N.G RECRUITMENT SOLUTIONS
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S.N.G RECRUITMENT SOLUTIONS is looking for employees for positions:

senior administrator

Working hours

  • full-time

Responsibility

  • arrange and coordinate appointments for service users, including booking health appointments and interpreters
  • update, modify and retrieve data on both manual and computerised systems
  • act as a main point of contact for the Unit/section, investigating complex queries and simple complaints, assessing the nature of telephone calls/emails, referring them to the appropriate person without referral to the line manager where possible, and receiving visitors in a courteous, prompt and efficient manner
  • process, maintain and monitor financial records
  • develop, maintain, and monitor all office systems, including the database and filing systems, both computerised and manual, checking that key documents are included and pursuing any missing documents, to ensure that systems are adapted to improve effectiveness in line with the County's Record Retention Policy, data protection and freedom of information protocols
  • support the day-to-day clerical and administrative functions of the team/service, in addition to the monitoring of emails and telephone messages for appropriate team members and the processing of mail etc, to facilitate the smooth running of the team
  • support managers and practitioner staff with client care issues
  • arrange and coordinate appointments and meetings on behalf of the line manager and other staff within the Unit, including large gatherings such as seminars involving external agencies