SMART OFFICES is looking for employees for positions:
lead generator
Working hours
full-time | Part-time | Permanent
Salary
salary
Responsibility
packing & dispatching catalogues
provide an exceptional customer follow up from inbound enquiries through positive and proactive telephone calls and professional email handling
actively maintain and manage the customer database
additional departmental ad-hoc duties as and when required
Requirements
excellent communication/relationship building skills verbal and written
ability to build a positive relationship with customers to identify their needs
flexible approach to working hours
experience in delivering high quality work to deadlines
office: 2 years
telephony: 2 years
sales Environment: 2 years
buyer
Working hours
full-time | Permanent
Salary
salary
Responsibility
build/maintain relationships with suppliers to enable effective negotiations and optimise buying
source new suppliers and raw materials, ensuring quality is always considered
effectively utilise the ERP system for purchasing and stock control
responsible for the administration and maintenance of vehicle fleet, IT and telephone/mobile contracts
support the Operations/Customer Care Team whenever required, which will include some customer facing elements
effectively and professionally answer and manage incoming calls, escalating and re directing where appropriate
evaluate processes and procedures, recommending changes or modifications for improved efficiency
maintain a clear and tidy workstation
Requirements
experience in delivering real purchasing efficiencies and high quality administration
strong numeracy skills
exceptional attention to detail
excellent communication skills
organised, methodical and rational
ability to prioritise
professionalism, positivity, integrity, reliability and trustworthy
approachable and ability to problem solve
labourer
Working hours
full-time
Responsibility
you will be using machinery to help manufacture the components
full training will be given
SMART operate a tier system of pay, meaning the pay reflects the amount of skill acquired
basic carpentry knowledge is preferred, but not essential as all training will be given, with opportunities for progression
A Workshop Labourer is needed for a busy timber workshop in Thurston near Bury St Edmunds, assisting in the production of components for our modular buildings
Salary
salary
sales executive
Working hours
full-time | Part-time | Permanent
Salary
salary
Responsibility
arranging customer site consultations including diary management
actively maintain and manage the customer database
maximising sales opportunities and carrying out exceptional customer enquiry experience including showroom face to face engagements, online consultations, positive and proactive telephone calls and professional email handling
Requirements
this role demands excellent telesales skills and exceptional customer service internally and externally
A proactive approach to selling with a positive outlook
excellent time management skills and the ability to prioritise your pipeline to drive sales
telesales: 2 years
sales: 2 years
office: 2 years
ground worker
Working hours
full-time | Permanent
Language
english
Requirements
reliable, punctual and organised
self-starter, enthusiastic, energetic, confident
mechanical and manual groundwork experience
logical and methodical
experience in preparing and laying lightweight concrete bases
approachable and able to effectively build rapport with a diverse range of people
experience of small domestic groundwork projects
ability to problem solve
Salary
salary
Responsibility
prepare and cast concrete pads and ring beams to enable each installation to be completed to the highest standard
when necessary, clear existing sites and remove soil, waste, old garden buildings etc
to produce high quality work within agreed timescales
evaluate processes and procedures, recommending changes or modifications for improved efficiency
complete all documentation accurately and within timescales
maintain a clean and tidy work area
to arrive on site in good time with all relevant tools, materials and equipment required to effectively prepare the site ready for the installation
provide support to colleagues and other teams in the organisation where required
production manager
Working hours
full-time | Permanent
Salary
salary
Requirements
management: 3 years
Responsibility
ensuring all machinery and equipment is properly maintained
giving full support to the QC and H&S representatives, as well as your supervisors
carpenter
Working hours
full-time | Permanent
Salary
salary
Requirements
carpentry or Joinery Qualification
experience as a quality carpenter, joiner or cabinet maker
experience as a shop fitter, window fitter or builder
ability to work deadlines whilst delivering high quality at all times
experience of working on small domestic building projects
excellent communication and customer service skills
prepared for all aspects of labour including manual lifting, in all weathers
carpentry: 1 year
Responsibility
maintain a clean and tidy work area
wood machinist
Working hours
full-time | Permanent
Salary
salary
Requirements
wood machining: 1 year
project coordinator
Working hours
full-time | Permanent
Requirements
organised, prioritised, methodical and rational
professional, positive and team motivational
ability to problem solve
self-starter, enthusiastic, confident
minimum of 5 years’ experience delivering high quality customer care service
minimum of 2 years Project Management experience
approachable and able to effectively build rapport with a diverse range of people
commitment to delivering a high quality service
Salary
salary
Responsibility
confirming orders to customers in a comprehensive and accurate manner
proactive customer communications to ensure smooth and professional service at all times
ensure timely credit control and process payments through system
effectively and optimally manage, along with relevant personnel, the installation and groundwork schedules in line with customer requirements, including reschedules
creating and issuing the Works Orders and ensuring all relevant department are updated of any amends in a timely manner
responsibility for the Planning function; ensuring correct and timely processing of applications
effectively deal with queries and questions from customers in a professional and timely manner
confirming all details of the project and ensuring all areas of the business are fully informed and kept up to date of any amendments
