SMART ENERGY WEST MIDLANDS Salary
32 SALTWELL VIEW GATESHEAD NE8 4NT UNITED KINGDOM
TIN: 10482361
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Earnings on positions in SMART ENERGY WEST MIDLANDS
SMART ENERGY WEST MIDLANDS is looking for employees for positions:
telesales agent
Working hours
- full-time | Permanent
Responsibility
- contact existing enquiries to qualify their requirements and book quote/survey visits for our surveyors
- make sure surveyor dairies are fully booked and well organised
- successfully complete all jobs in the time allocated
- report to the office manager any issues which require further investigation
- update our CRM system with call logs and appropriate customer notes
- manage relationships with existing lead providers
- research and develop relationships with new lead suppliers
- coordinate and collate all information in the appropriate way to ensure jobs are dealt with effectively, allowing a smooth customer journey
Requirements
- ability to communicate effectively with clients and other team members
- ability to work with in a team but also on own initiative
- computer literacy on microsoft suite
- ability to record data as per sales office procedures accurately, good filing and organisational skills
- experience in handling confidential and time sensitive data
- ability to take and action accurate phone messages promptly
- excellent sales/customer relations background
- ability to self motivate/motivate others