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SKILLS MOTOR COACHES is looking for employees for positions:
receptionist / administrator
receptionist / administrator
commercial administrator
hgv technician
apprentice administrator
retail sales consultant
driver
Working hours
full-time | Permanent
Responsibility
general reception duties
report to The Senior Holiday Manager
selling travel products to customers, for coaching holidays. Delivering Excellent customer service both face to face and over the phone; using your product knowledge to give the best service to every customer
liaising with all planner’s and creating vital electronic tour packs for our drivers to deliver holidays and trips as specified in our brochures and online
maintaining customer records while ensuring all data protection is adhered to. Management of communication to our customer base supporting Commercial product, Marketing and the Retail department, which all form the Holiday Division
keeping the best practices and working procedures up to date in line with company direction with guidance from the Senior Product Manager
contribute to the effective running of the department. Follow all company policies. Work well with all members of the team offering support and showing a proactive approach to improving ways we work
Requirements
proven customer service experience
high attention to detail
ability to multitask
to work efficiently to tight deadlines
polite
well presented
hardworking and reliable
good organisation skills
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