SKILLS MOTOR COACHES  Salary

BELGRAVE BUSINESS PARK BELGRAVE ROAD BULWELL NG6 8LY

SKILLS MOTOR COACHES
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SKILLS MOTOR COACHES is looking for employees for positions:

receptionist / administrator

Working hours

  • full-time | Permanent

Responsibility

  • general reception duties
  • report to The Senior Holiday Manager
  • selling travel products to customers, for coaching holidays. Delivering Excellent customer service both face to face and over the phone; using your product knowledge to give the best service to every customer
  • liaising with all planner’s and creating vital electronic tour packs for our drivers to deliver holidays and trips as specified in our brochures and online
  • maintaining customer records while ensuring all data protection is adhered to. Management of communication to our customer base supporting Commercial product, Marketing and the Retail department, which all form the Holiday Division
  • keeping the best practices and working procedures up to date in line with company direction with guidance from the Senior Product Manager
  • contribute to the effective running of the department. Follow all company policies. Work well with all members of the team offering support and showing a proactive approach to improving ways we work

Requirements

  • proven customer service experience
  • high attention to detail
  • ability to multitask
  • to work efficiently to tight deadlines
  • polite
  • well presented
  • hardworking and reliable
  • good organisation skills