SIMPSON SPENCE YOUNG in London Salary
TOWER BRIDGE HOUSE ST. KATHARINE'S WAY LONDON E1W 1BQ ENGLAND
TIN: 01037999
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Earnings on positions in SIMPSON SPENCE YOUNG
SIMPSON SPENCE YOUNG is looking for employees for positions:
support engineer
Working hours
- full-time
Language
- english
Responsibility
- troubleshoot and resolve problems associated with both software and hardware
- responsible for providing excellent customer service to our staff members
- respond to IT help requests either via phone or email quickly and effectively
- log cases, resolve technical incidents and service requests efficiently in line with internal processes
- ensure your customers are kept up to date with progress on their issues
- develop a good understanding of our industry, our systems and the needs of our staff members
- maintain awareness of and follow the company procedures and guidelines, including security, regulatory and quality related matters
- comply with all relevant legislative and legal requirements, including industry regulations, employment law, Data Protection and Health and Safety
Requirements
- graduate level of education, computer science degree is advantageous
- IT literate with a good knowledge of Microsoft applications
- personable, with the ability to build rapport with our team of IT technicians and staff across the company
- the successful candidate will be a punctual and thorough worker, with high levels of attention to detail and willing to learn
- previous experience in a similar role would be an advantage