SIMODA Salary
EAGLE WORKS THE LATHE HALL 32 COTTON MILL WALK SHEFFIELD S3 8DH ENGLAND
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Earnings on positions in SIMODA
SIMODA is looking for employees for positions:
it support engineer
Working hours
- full-time | Permanent
Education
- GCSE or equivalent
Responsibility
- keep all customer documentation up to date
- work along side the 1st Line Team as a point of escalation
- ability to learn and develop new skills and technologies. Training will be provided
- take ownership of tickets and see through to resolution using our Service Desk software, ensuring all SLA's are met and customers are kept up to date
- provide technical support to a wide range of technologies such as: End user support, Infrastructure , Networking, Cyber Security, Office 365
Requirements
- minimum 2 years’ experience in a 1st or 2nd Line role
- microsoft 365 - Exchange, Azure, teams and Apps
- good knowledge of Windows Server including Virtualization - Windows Server, Hyper-V, VMWare
- windows Server
- active Directory
- good Networking knowledge - Firewall, Routers, Switches etc
- end user support and troubleshooting skills
- excellent communication skills - Both verbally and written