SIGNATURE LIVING in Liverpool Salary

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CAVERN COURT 1ST FLOOR 8 MATHEW STREET LIVERPOOL L2 6RE UNITED KINGDOM
TIN: 11844676
  Hospitality
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SIGNATURE LIVING
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SIGNATURE LIVING is looking for employees for positions:

reception supervisor

  • reception supervisor

Working hours

  • full-time

Salary

  • salary

Requirements

  • previously experienced within supervisory, management roles
  • highly adaptable, being flexible and positively responsive to change
  • calm under pressure
  • think ahead, making timely decisions and acting on your own initiative
  • clear and open with your team, encouraging them to share ideas while keeping them up to date and well informed
  • self-managed, organised and have time management skills to set the best example for all receptionists

Responsibility

  • anticipate guests needs where possible and react to those needs to enhance guest satisfaction
  • deals with guests promptly upon arrival and departure, as per standards for check in and out procedures
  • support all receptionists to ensure that the team are punctual, polite and courteous and helpful to guests and colleagues
  • ensure that the reception check lists are being complete daily
  • help assist with any customer complaints
  • to act as a Fire Marshall/Duty Manger when requested
  • to be fully conversant with the facilities, services and promotions offered by the hotel and whenever appropriate offer this information to the guest
  • devise, agree and action all training plans for the department with your line manager