operations manager
Responsibility
- ft warehouse alongside other existing storage facilities
- the fleet is also undergoing a period of renewal and growth
- plan, coordinate, and execute all aspects of domestic house removals and storage operations, including scheduling, routing, and allocation of resources
Show more +9 - shunters is a Removals, Storage and Distribution company based in Berwick. Operating for over 30 years the company is well established in the local area providing services to residential and commercial customers
- the business is under new ownership and is embarking on a period of ambitious growth having recently secured a lease on a new 20k sq
- in this exciting period of growth the role of Operations Manager has been created to manage the daily operation of the business
- assist in the development of the operations budget, monitor expenses, and implement cost-saving initiatives while maintaining service quality
- maintain a strong focus on customer satisfaction, responding to inquiries, resolving issues, and addressing customer feedback promptly and effectively
- identify opportunities for process improvement and implement streamlined procedures to enhance operational efficiency and reduce costs
- reporting to the company directors the Operations Manager will manage a team of 6 Full Time Drivers/Porters and 1 Office Supervisor. The team is regularly supplemented with ad hoc labour, and it is not uncommon to have 10+ workers each day
- implement quality control processes to ensure the safe handling and transportation of customers' belongings
- conduct regular inspections of vehicles, equipment, and storage areas to ensure cleanliness, safety, and compliance
Requirements
- proven experience in operations management, logistics, or a related field. Individuals from all backgrounds will be considered
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