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Shumailas is looking for employees for positions:
customer service executive
customer service executive
developer
graduate developer
Working hours
full-time | Part-time
Language
english
hindi
urdu
Education
A-Level or equivalent
Responsibility
making phone calls to leads who signed up for a call back
responding to emails, Facebook or Instagram or other Social Media messages and comments
attending phone calls from prospective customers
follow up on the status of the leads when required by contacting them or the Therapists assigned to them
responding to Facebook or Instagram or other Social Media messages and comments, emails etc
replying to WhatsApp messages
trying to sell our services which can be easily sold to customers who have expressed clear interest in these services – over the phone
trying to book customers for a Free Consultation with one of our consultants for any service you can’t directly sell to customers who have expressed interest in the services of our company – over the phone. These are leads who contacted us
Requirements
you should be able to confidently and friendly interact with customers while staying cool-headed always
should have good telephone and email etiquettes
experience in the Beauty / Cosmetics / Aesthetics Industry
it will be nice if you have experience in the Beauty / Cosmetics / Aesthetics Industry and or any sales experience
cold calling Experience
experience in Telecalling / Making Sales over the phone
counselling experience over the phone and or in person
experience in Sales / Customer Service with focus on making or attending phone calls . We could consider freshers who are confident of learning quickly as well
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