Shumailas  Salary

Shumailas
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Shumailas is looking for employees for positions:

customer service executive

Working hours

  • full-time | Part-time

Language

  • english
  • hindi
  • urdu

Education

  • A-Level or equivalent

Responsibility

  • making phone calls to leads who signed up for a call back
  • responding to emails, Facebook or Instagram or other Social Media messages and comments
  • attending phone calls from prospective customers
  • follow up on the status of the leads when required by contacting them or the Therapists assigned to them
  • responding to Facebook or Instagram or other Social Media messages and comments, emails etc
  • replying to WhatsApp messages
  • trying to sell our services which can be easily sold to customers who have expressed clear interest in these services – over the phone
  • trying to book customers for a Free Consultation with one of our consultants for any service you can’t directly sell to customers who have expressed interest in the services of our company – over the phone. These are leads who contacted us

Requirements

  • you should be able to confidently and friendly interact with customers while staying cool-headed always
  • should have good telephone and email etiquettes
  • experience in the Beauty / Cosmetics / Aesthetics Industry
  • it will be nice if you have experience in the Beauty / Cosmetics / Aesthetics Industry and or any sales experience
  • cold calling Experience
  • experience in Telecalling / Making Sales over the phone
  • counselling experience over the phone and or in person
  • experience in Sales / Customer Service with focus on making or attending phone calls . We could consider freshers who are confident of learning quickly as well