manage a small team to ensure service delivery efficiency and excellence across all collections operations
as part of this role you will provide management with timely and accurate reporting that includes forecasting, performance, trend metrics and actionable management information and act as an escalation point to support the team
Requirements
it is essential to have the relevant experience in an International Business at a supervisory level or equivalent
demonstrable evidence of analysis and interpretation of data
strong insight into business analysis and business process redesign with experience of completing process reviews through to successful practical roll out
knowledge and experience of all methods of payment and the different payment channels for receiving customer payments
experience in measuring and directing performance, guided by sound analysis of information and statistics
able to focus on quality and key deliverables
excellent communication is essential to be successful in this role
detailed working knowledge through to the practical application of the latest industry standards in relation to billing and collection of income and debtor management
finance business partner
Working hours
full-time
Responsibility
vacancy Name Finance Business Partner
requisition No VN2703
requisition No VN2761
time Type Full Time
location Thames Ditton Office
additional Location
country United Kingdom
we operate a hybrid working model with an expectation of 3 days per week working at our beautiful offices in Thames Ditton, Surrey
Requirements
produce high quality management information providing clear insight to business risk and/or opportunities
develop financial models and evaluation to aid strategic initiatives
extensive experience working with sales and commercial teams whilst working cross functionally in FP&A or FBP teams in an international business
build partnerships with FP&A and Group reporting to ensure accurate and robust monthly reporting of actuals
saaS based business experience
qualified Accountant
be able to explain intricate financial information to non-financial leaders
oversee and guide management of resources and allocation
implementation consultant
Working hours
full-time
Requirements
experience guiding implementations in a SaaS organisation
self-motivated with a tenacity to make things happen
excellent customer relationship and business acumen credentials
project management know-how and the aptitude to be both detail focused, whilst recognizing the big picture
you will know the software development lifecycle
the candidate must have the right to work in the UK
Responsibility
there is a huge investment in SHL currently so there’s no better time to join
hybrid working is available
are you someone that wants to help businesses thrive? Come grow your career with SHL
by joining us in this rare opportunity as an Implementation Consultant you will utilise your conceptual knowledge of technology and of the SaaS workflow to provide technical project leadership and play a key role in delivering SHL projects
A competitive salary and excellent benefits package are offered in a culture where career development, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture
direct projects to scope by adhering to project schedules and project baseline. Applying change control where appropriate
onboarding of new customers, preparation for project kick offs and participation in handover meetings
business administrator
Working hours
full-time
Requirements
experienced office administrator, ideally in a multinational company
experience in Human Resource admin, and/or Accounts Payable admin, and/or Customer Service support/claims admin experience
A background in employee benefits administration would be a huge bonus
the candidate must have the right to work in the UK
about Us
we unlock the possibilities of businesses through the power of people, science and technology
what SHL can offer you
an inclusive culture
Responsibility
other tasks to support other HR areas with ad-hoc administrative requirements
credit controller
Working hours
full-time
Responsibility
yes to a better tomorrow
come grow your career at SHL
AR Associate to cover South Africa and UK ledgers
based in Thames Ditton office
in this role, you will work as part of a dynamic and successful global OTC team
you will be accountable for maximizing cash flow whilst minimizing bad debt provision
what you'll be doing
promote and develop excellent working relationships across all internal and external stakeholders, placing the customer at the heart of any decision
Requirements
detailed working knowledge and experience of the latest industry standards in relation to billing and collection of income and debtor management
knowledge and experience of all methods of payment and the different payment channels for receiving customer payments
experience of working in a changing environment, able to focus on quality and key deliverables. Excellent communication skills
A background in credit control is essential for this role, as well as an independent and proactive approach to work, you are likely to have a minimum 2-3 years experience in an International B2B/OTC Business
project coordinator
Working hours
full-time
Responsibility
yes to a better tomorrow
come grow your career at SHL
Requirements
you will be able to effectively manage your time and meet critical time frames
you might be a school leaver or a graduate looking for your first role in a customer service/business environment or looking for a career change from an alternative industry e.g. retail, into a business environment
strong customer service experience is essential for this role, being able present and communicate confidently on the phone and online are key; you will need to engage audiences and be able to answer questions effectively
being able to work effectively on your own or as part of a team, and having an eye for detail, is essential for this role, you will have strong organisation and prioritisation skills and be detail-oriented
having the ability to stay calm and focused under pressure is needed for this role, as well as having strong work ethic and willingness to take ownership for wide-ranging responsibilities
senior project manager
Working hours
full-time
Language
english
arabic
Requirements
you will have a Project/Programme management qualification e.g
PMP, Prince2, LSS or Agile and experience overseeing large sized or complex projects with customer facing responsibility
you will need to be an Arabic speaker with good business English
you will be a strong project head with a proven record of driving customer satisfaction and enhancing customer experience in a comparable business/professional services environment, with extensive experience in delivering high standards of customer project delivery
sell the solution, deploy the solution, look after the solution, grow the customer
about Us
we unlock the possibilities of businesses through the power of people, science and technology
you will have expertise with project management processes, systems, and tools and have the ability to oversee multiple projects, working under time and budget constraints and rapidly changing priorities, whilst maintaining attention to detail
Responsibility
do you like a challenge? Come join us on our mission to transform workforces across the globe
you will instigate and oversee project closure actions including lessons learned and act upon the findings, ensure project management software is fully utilised and the quality of the data input is to a high standard and key performance indicators are achieved
payroll specialist
Working hours
full-time
Responsibility
this is a 9 month fixed term contract opportunity. Can be remote, hybrid or Thames Ditton based
resolving country specific pay issues in a timely manner
project manager
Requirements
management Skills
project Management
digital designer
Working hours
full-time
Language
english
Responsibility
this is a 1 year fixed term contract opportunity and a hybrid working arrangement is offered
an exciting, newly formed role within SHL, with the purpose of delivering exceptional, high quality digital training resources for users of our assessment platforms
Requirements
we are looking for prior experience in a similar role, ideally within a SaaS organisation. You will have extensive experience of Instructional design and a foundational comprehension of instructional design theory and techniques
you will have a proven aptitude to produce effective copywriting, instructional text, audio / video scripts and experience working with e-learning and blended learning programs, computer-based training development, and asynchronous learning content
you background should include experience in working with LMS platforms and learning design software and you will have experience of working with CCMS authoring tools and proven experience of designing and delivering IT training materials to a wide range of users