SHAWBROOK Salary
49 BRASENOSE ROAD LIVERPOOL L20 8HL ENGLAND
TIN: 11144143
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Earnings on positions in SHAWBROOK
Estimated salary
£ 4000
Median salary at SHAWBROOK
£ 2083 Lowest salary
£ 5925 The average salary
£ 25000 Highest salary
Do you believe that workers at SHAWBROOK are paid fairly?
SHAWBROOK is looking for employees for positions:
customer service representative
Requirements
- excellent written communication skills
- experience within Customer Service essential
- strong experience within banking or financial services
- sound analytical and problem-solving skills
- ability to learn new skills as the business grows enabling us to meet service standards
- computer literate
- ability to work as part of a team
- excellent planning and organisational skills
Responsibility
- dealing with account enquiries via the telephone and furnishing them information in answer to their queries
- administer customer accounts during the lifecycle of their savings account
- dealing with customer queries via email, secure message, text and chat
- the processing of all changes to customer static data
- communicate and escalate potential issues/risks in a prompt and effective manner
- adhere to internal targets enabling the customer to be serviced quickly, efficiently and without error
- we are currently looking for a Customer Service Representative to work as part of a team to ensure the timely and accurate administration of the Bank’s savings products, direct liaison with the customer on the telephone and by written correspondence, ensuring accuracy at all times and that laid down processes and procedures are appropriately followed
- to identify areas of improvement in relation to the customer journey
Earnings on positions in SHAWBROOK
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
5925 £