SHARP IT SOLUTIONS  Salary

9 THE FAIRWAY MAIDENHEAD SL6 3AR ENGLAND
TIN: 14107000

SHARP IT SOLUTIONS
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SHARP IT SOLUTIONS is looking for employees for positions:

it apprentice

Working hours

  • apprenticeship

Requirements

  • 5 GCSEs grades A*-C/9-4 or equivalent
  • friendly, Personable and professional
  • essential Skills
  • driven to develop your IT skills
  • experience using Microsoft Windows and/or MacOS based workstations
  • client service focused
  • basic awareness of Microsoft Server and Desktop Operating Systems and the roles they play within an infrastructure
  • excellent written and verbal communication skills

Responsibility

  • this role offers a hybrid working policy
  • owning, updating and progressing tickets so the client is confident their issue will be investigated and actioned
  • responsible for meeting agreed Key Performance Indicators to maintain a consistent high standard of service across Complete IT
  • take an active role in personal development to increase technical proficiency
  • organise and prioritise daily tasks to provide service in line with client expectations
  • be professional, positive and friendly when communicating with all colleagues and clients to aid in effective exchange of information
  • reporting directly to Janine in Managed services you will work with Mark the IT Director at Reading Buses and the CT team to deliver Complete IT Services to our client Reading Buses
  • be an ambassador of Complete IT at all times, to improve and maintain the reputation of Complete IT