SERVICECO Salary
1-4 HERDMAN CHANNEL ROAD DUNCRUE STREET BELFAST BT3 9LG NORTHERN IRELAND
TIN: NI656348
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Earnings on positions in SERVICECO
SERVICECO is looking for employees for positions:
customer service representative
Working hours
- full-time | Permanent
Language
- english
Responsibility
- act as the first point of contact, providing support for all the customer queries
- scheduling jobs in line with customers regular service requirements
- handing breakdowns within an agreed timeframe, in line with SLA's
- provide an exceptional level of customer service, communicating to customers in a professional manner
- work closely with our supplier network to arrange jobs within an agreed budget
- work as part of a team to prioritise and manage the workload
- ensure customers are kept up to date, ensuring any issues are escalated to management
- general Administration duties
Requirements
- administration experience
- experience working in the transport industry
- commercial vehicle knowledge
- excellent verbal and written communication skills
- customer Service experience
- cost control
- mechanical knowledge
- maintenance Management: 1 year