SEHBAC Salary
30 WHITE HOUSE ROAD IPSWICH IP1 5LT
TIN: 01947808
SEHBAC
Earnings on positions in SEHBAC
SEHBAC is looking for employees for positions:
office manager
Working hours
- full-time | Permanent
Responsibility
- supervising administrative staff and supporting each department when required to maintain service levels
- monitoring dept. reports and phone statistics to ensure they are updated, to provide first class customer service
- monitor automated emails to ensure departments are keeping customers informed and checking for any failed receipts
- drive departments to achieve installation targets Install reduce down any debts
- drive the Customer Service Team to keep all calls at a reasonable level and to promote chargeable services where possible
- good at administrative task, producing up to date with correct data and ensuring any missing forms / actions are chased through to completion
- filter any complaints into the complaints email inbox or by letter to a Director to provide initial contact , escalating to Senior Managers and Directors only if their input is required
- record and manager all complaints via a complaints log for each department and work with the managers and administrators to bring them to a prompt conclusion
Requirements
- administrative: 1 year