SCP EPC UK in London Salary

15 GOLDEN SQUARE LONDON W1F 9JG ENGLAND
TIN: 10865363

SCP EPC UK
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SCP EPC UK is looking for employees for positions:

internal sales executive

Working hours

  • full-time

Salary

  • salary

Responsibility

  • establishes relationships with customers by assisting them at the counter and over the phone
  • processes, pulls and distributes customer products quickly and efficiently
  • recommends alternate products based on cost, availability or specifications
  • makes follow-up calls to potential and existing customers to solicit additional business
  • presents price, credit and terms in accordance with standard procedures and customers’ profitability profiles
  • handles complaints, questions, and stock checks by telephone
  • accurately performs data entry of sales orders, quotes for early buys, price matrix, etc
  • obtains accurate information from vendors relating to shipment dates and expected date of delivery

Requirements

  • sales
  • customer Service - Responds promptly to customers’ needs and requests for service and assistance. Manages difficult or emotional customer situations
  • follows up promptly and is pleasant, courteous, and professional. Solicits customer feedback to improve service
  • communication - Effective listening, communication , negotiation and excellent phone skills
  • problem Solving - Identifies and resolves problems in a timely manner. Develops alternative solutions
  • professionalism - Reacts well under pressure. Follows through on commitments. Able to handle difficult customers with diplomacy and tact
  • quality - Demonstrates accuracy and attention to detail. Monitors own work to ensure quality
  • quantity - Strives to increase productivity with regards to number of calls handled, gross profit, and sales. Able to multi-task