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SCOTTISH WOODLANDS is looking for employees for positions:
administrator
administrator
office administrator
Working hours
part-time | Permanent
Requirements
A knowledge of CPL Software would be beneficial to this role
to be successful in this role, you will have previous experience working in a customer service environment, ideally in the Property Factor Sector, be proactive and upbeat in your approach with a strong work ethic
you should be able to work as part of a team but also be comfortable to work on your own and have the initiative to provide strong support to the team
You should be able to demonstrate excellent communication and organisational skills at all levels and will be able to manage and prioritise a varied administrative workload.
Responsibility
deal with resolution of enquiries, dealing with enquiries and complaints and escalation where necessary
maintain Customer Care Database on a daily basis
ensure relevant reports and accounts are received and entered onto relevant systems
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