support engineer
Responsibility
- prioritising tasks and identifying the best approach to deliver the required outcome
- excellent communication, customer handling and inter-personal skills
- working in confidence with employees and contractors of the client
Show more +5 - maintaining adherence to working standards of both the client and SCL
- maintaining focus under high pressure situations
- maintaining focus in high pressure situations
- learning and adapting to new environments
- the clients and SCL's security procedures and policies
Requirements
- essential Excellent verbal and written communications skills, including managing customer expectations
- essential - Excellent verbal and written communications skills, including managing customer expectations
- essential Excellent organisational and time management skills
Show more +25 - essential - Excellent organisational and time management skills
- essential Excellent personnel management skills
- essential - Excellent personnel management skills
- essential Good understanding of support functions and responsibilities
- essential - Good understanding of support functions and responsibilities
- essential High level security clearance
- essential - High level security clearance
- essential Experience in Microsoft Windows Support
- desirable - Experience in Microsoft Windows Support
- essential Experience in IP networking, including copper and fibre route installation
- desirable - Experience in IP networking, including copper and fibre route installation
- essential Driving License
- desirable - Driving License
- desirable Completion of an ITIL qualification
- desirable - Completion of an ITIL qualification
- desirable Experience in IT component replacement / repair processes
- desirable - Experience in IT component replacement / repair processes
- desirable Experience in cryptographic equipment and associated processes
- IT Support: 2 years
- desirable - Experience in cryptographic equipment and associated processes
- desktop Support: 1 year
- desirable Experience in electrical safety procedures including PAT testing
- desirable - Experience in electrical safety procedures including PAT testing
- desirable Experience in service management CMDB systems
- desirable - Experience in service management CMDB systems
Salary in other companies in the position support engineer
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| VERTUS PARTNERS | 8000 £ | 5120 £ 12055 £ |
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| MCGREGOR BOYALL CONSULTING | 7667 £ | 5120 £ 12055 £ |
| TRIUMPH CONSULTANTS | 5704 £ | 5120 £ 12055 £ |
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| SIGMA RECRUITMENT | 5416 £ | 5120 £ 12055 £ |
| TWINSTREAM | 5416 £ | 5120 £ 12055 £ |
| GUIDANT GLOBAL-EUROPE | 5120 £ | 5120 £ 12055 £ |