SAFEGROUP SERVICES  Salary

24 ULLSWATER CRESCENT COULSDON CR5 2HR UNITED KINGDOM

SAFEGROUP SERVICES
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SAFEGROUP SERVICES is looking for employees for positions:

planner

Working hours

  • full-time | Permanent

Responsibility

  • safeGroup is a national leader in specialist cleaning and waste management services, with over 15 years experience in the sector
  • safeGroup are now looking to recruit a Head of Resource Planning to join our business on a full-time basis
  • you will be reporting to Operations Director and coaching, mentoring and line managing the North Planner
  • you will be working in a fast paced environment with a busy team, ensuring that all customer jobs are appropriately allocated to SafeGroup technicians, whilst maximising the utilisation of our workforce by identifying best practices and processes and implementing them
  • you will be delivering a very reactive service to our clients and responsible for the scheduling teams of mobile technicians across the UK
  • maintain control on all travel costs by optimising jobs based on employee locations
  • timely escalation of any issues to the appropriate operations management team

Requirements

  • minimum of 2 years’ managerial experience in an operational role in the service/FM sector
  • previous working knowledge of planning work schedules for staff to attend jobs
  • ability to establish and maintain good client relationships, both internally and externally
  • excellent communication skills
  • ability to develop effective working relationships across all levels of management and staff
  • highly customer focussed and always looking to deliver a high quality of service for clients
  • good attention to detail and ability to spot issues with data and recommend solutions
  • capable of delegating duties and tasks to other colleagues