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SAFEGROUP SERVICES is looking for employees for positions:
planner
planner
Working hours
full-time | Permanent
Responsibility
safeGroup is a national leader in specialist cleaning and waste management services, with over 15 years experience in the sector
safeGroup are now looking to recruit a Head of Resource Planning to join our business on a full-time basis
you will be reporting to Operations Director and coaching, mentoring and line managing the North Planner
you will be working in a fast paced environment with a busy team, ensuring that all customer jobs are appropriately allocated to SafeGroup technicians, whilst maximising the utilisation of our workforce by identifying best practices and processes and implementing them
you will be delivering a very reactive service to our clients and responsible for the scheduling teams of mobile technicians across the UK
maintain control on all travel costs by optimising jobs based on employee locations
timely escalation of any issues to the appropriate operations management team
Requirements
minimum of 2 years’ managerial experience in an operational role in the service/FM sector
previous working knowledge of planning work schedules for staff to attend jobs
ability to establish and maintain good client relationships, both internally and externally
excellent communication skills
ability to develop effective working relationships across all levels of management and staff
highly customer focussed and always looking to deliver a high quality of service for clients
good attention to detail and ability to spot issues with data and recommend solutions
capable of delegating duties and tasks to other colleagues
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