account handler
Responsibility
- we seek a highly organised and experienced Account Handler to join and lead our vibrant team
- you will oversee the entire project lifecycle, ensuring projects are delivered on schedule, within budget, and to an exceptionally high standard
- your positive attitude, enthusiasm, and energy should inspire others to exhibit a similar work ethic
Show more +29 - with an impressive client roster that includes some of the world's largest tech companies and exciting startups in the Fintech, Health & Wellness sectors, we have served diverse clients since our founding in 2009
- company Description: Join our ambitious, dynamic, fast-paced, full-service creative agency as an experienced Account Handler or Project Manager
- from initially assisting tech startups in building their brands to providing exceptional creative content and brand experiences, we are known for our creativity, collaboration, agility, attention to detail, and camaraderie
- you thrive in high-pressure situations, maintaining accuracy and consistently working ahead of schedule
- be part of our vibrant and supportive team, where you'll play a pivotal role in delivering high-quality projects and contributing to our agency's continued success
- highly organised with sharp attention to detail and the ability to work at a fast pace
- your strong administrative skills enable you to track project statuses, set priorities effectively, and keep team members on task
- in this role, you will be responsible for successfully delivering various print and production projects, including events, exhibitions, press launches, experiential marketing, shop-in-shop setups, and retail displays
- innovative and creative approach to problem-solving
- you have exceptional attention to detail, ensuring small and big-picture elements are handled efficiently
- excellent interpersonal and customer relationship skills
- additionally, you are highly organised in managing your days, projects, and documents
- ability to work under pressure, make tough decisions, and achieve project objectives
- account Development: Nurture client relationships, identify growth opportunities, and ensure client satisfaction
- you demonstrate outstanding analytical and problem-solving abilities, finding resourceful solutions and admitting when you need assistance
- excellent communication and influencing skills at all levels are vital, allowing you to speak confidently, persuasively, and convincingly even under deadline pressure
- proficiency in collaboration software or willingness to learn
- you make informed decisions that consider the needs of all stakeholders and constructively offer criticism while welcoming feedback
- financial Management: Create cost estimates, negotiate rates, protect margins, and reconcile project finances
- excellent analytical and problem-solving abilities
- your flexibility allows you to adapt to shifting priorities and demonstrate strong initiative
- process Implementation: Implement and maintain agency processes to ensure efficiency and productivity
- experience in project management, including monitoring progress, managing costs, and ensuring quality
- communication and Coordination: Liaise with stakeholders, monitor project progress, propose adjustments, and maintain project-related paperwork
- interaction with people, regardless of status, is handled professionally and respectfully
- client Relationship Management: Build and maintain strong relationships with clients, serving as their projects' primary point of contact. Ensure effective communication, address concerns promptly, and provide exceptional customer service
- strong communication skills, both written and verbal
- competency in financial management, fabrication techniques, processes, and materials is essential for success in this role
- experience in negotiating with contractors and suppliers
Requirements
- bachelor’s degree in business, marketing, or related field preferred
- 3-5 years of experience in project management required
- strong communication skills are required
Show more +11 - strong organisational skills are required
- the ability to manage multiple projects at a time is required
- full UK Driving License
- strong computer skills, including Google Workspace and project management software such as Slack & Monday.com, are also required
- passport
- the ability to work independently & in a fast-paced environment is essential
- ability to travel regularly around the world
- they possess a deep understanding of creative processes and project management methodologies, contributing to the agency's growth and success
- project Management: 3 years
- agency: 3 years
- preferred Agency Experience: Candidates with agency background bring valuable insights into client management, project coordination, and navigating fast-paced environments
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