RUSSELL HOUSE SURGERY

Responsibility

• attend local practice manager meetings Organise meetings with outside organisations and represent the practice as required Organise meetings with Community practitioners etc Arrange any social functions Attend ICB Meetings as necessary Premises Ensure systems are in place for maintaining the premises Ensure maximum use of the premises within cost-rent limits Have an understanding of all telephone, communications and security systems at the practice General Liaise with outside organisations such as ICB, Community Trusts, PCN, etc Promote and market the practice as appropriate Effect and maintain appropriate insurance cover including public and third party liability, employers liability, premises and equipment
• set up and implement systems for new services; review and evaluate existing systems Give presentations as required Undertake appropriate continuous professional development
• MAIN PURPOSE OF JOB: To support the Partners in developing and implementing practice strategy To take an overview of the business and enable Partners to concentrate on their clinical responsibilities To ensure the efficient, effective, safe management and smooth running of the practice and the well-being of patients and of all those working at the practice To act as a focal point for communications within the practice and take an overview of the practice team MAIN DUTIES: Patients Ensure patients are dealt with quickly, courteously and efficiently Ensure confidentiality is maintained at the highest level at all times Deal with patient complaints Liaise with patients on development/review of services as appropriate Ensure practice leaflet is up-to-date and is available to all patients Attend Patient Participation Group meetings Personnel Manage all staff employed at the practice Ensure staff have Contracts of Employment and Job Descriptions, that these are reviewed as required, and that the practice meets current Employment Law Legislation Ensure all staff are appraised and that the individual and practice training and development needs are identified and met Deal with Disciplinary Matters Organise staff training including induction training Recruit staff Authorise staff absences Financial Maintain an overview of the efficient management of the business Manage all budgets ensuring value for money Ensure maximum profitability including reviewing accounts monthly, quarterly and at year-end Ensure salaries and pensions are processed, monthly and at year end Authorise and arrange payment of surgery invoices Arrange payment of partners drawings Liaise with the bank and accountant and ensure all appropriate information available to the accountant for end of year and tax purposes Computers Have an understanding and overview of all IT systems and ensure appropriate training is organised Ensure that the Practice complies with all the laws, regulations and best practice regarding computer and data management Be named responsible person for Information Governance Purchasing Supervise and monitor all purchasing, clinical and non-clinical Negotiate with pharmaceutical representatives Required Reporting Supervise and submit reports and audits to ICB/NHSE/PCN Supervise and submit QoF requirements Ensure practice meets all development and accreditation requirements including National Service Frameworks and Clinical Governance Meetings Organise and attend Partners business meetings