RSG UK GROUP  Salary

ROEDL & PARTNER LEGAL LIMITED 170 EDMUND STREET BIRMINGHAM B3 2HB ENGLAND

RSG UK GROUP
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RSG UK GROUP is looking for employees for positions:

front of house staff

Working hours

  • full-time

Requirements

  • experience inn a customer service role, and a great relationship builder, keen to deliver an excellent experience for our members
  • must be able to work flexible schedule to include days, nights, weekends, holidays, and special events
  • proactive and takes initiative - keen to resolve issues in an efficient and timely manner
  • organized and structured, coupled with a warm and friendly nature
  • passion for fitness
  • experience/confidence in stock management

Responsibility

  • provide outstanding customer service; in person, over the phone and on email
  • talk confidently about JOHN REED products and services
  • escalate service and member issues to the relevant departments of the team
  • support in the resolution of any facilities and maintenance issues
  • monitor stock levels of our products and support in ordering when necessary
  • support a welcoming and unique club atmosphere for our JOHN REED community. You are our members first point of contact for every visit, and responsible for checking them in
  • support the Sales Team in daily club tours for all prospective members and guests
  • you are responsible for a variety of day-to-day administrative tasks, as well as maintaining cleanliness of the club and reception, upkeep of changing rooms and other facilities