ROYAL CHORAL SOCIETY is looking for employees for positions:
technical engineer
Working hours
full-time | Temporary
Salary
salary
Responsibility
troubleshoot and resolve software and hardware issues, ensuring minimal disruption to users
assist with basic network and connectivity troubleshooting
onboard and offboard users, ensuring access permissions and configurations are set up correctly
research and provide solutions to technical problems, offering step-by-step instructions for users
assist with maintaining backup systems and conducting restore tests
collaborate with the IT team on ongoing projects and contribute to their successful delivery
serve as a point of contact for internal users, providing technical support through various channels, including face-to-face interactions, chat, phone, and email
follow established procedures and protocols for handling support requests and issues
Requirements
strong problem-solving abilities, both independently and as part of a team
proficiency in diagnosing basic network and connectivity issues
excellent written and verbal communication skills
proactive approach to understanding user requirements and providing proactive support
familiarity with common software and hardware issues and their resolutions
quick learner with the ability to adapt to new technologies
experience with ticketing systems and maintaining documentation
ability to follow established procedures and protocols
Education
preferred qualifications include having practical experience in a Service Desk or similar support role for a period of 36 months. Additionally, possessing IT certifications such as CompTIA or Microsoft certifications would be highly desirable
support engineer
Working hours
full-time | Permanent
Salary
salary
Responsibility
hands-on support
first point of contact for internal users
provide technical support and solutions to users face-to-face via chat, phone, and email
resolve software and hardware issues for users
troubleshoot basic network and connectivity issues
ability to work independently and in a team environment
knowledge of basic network and connectivity issues
strong written and verbal communication skills
“understanding users requirements” – proactive support rather than reactive
familiarity with common computer software and hardware issues and finding solutions to resolve them
proactive with learning new technologies
Education
preferred qualifications include having practical experience in a Service Desk or similar support role for a period of 12-24 months. Additionally, possessing IT certifications such as CompTIA or Microsoft certifications would be highly desirable
¨ Evidenced interest the research and innovation landscape and its broader social significance
¨ Experience of working in a team environment
essential
¨ Ability to build effective relationships with key stakeholders and partners
¨ Working knowledge of communications and marketing practices
¨ Experience of implementing communication and marketing strategies
¨ Experience of identifying and targeting a variety of audiences
Responsibility
writing a variety of materials for use across external facing digital marketing and communications and internal documentation and reporting
implementing a communications strategy to help facilitate membership engagement, applications for membership and wider engagement with the public and the UKYA’s key networks
supporting with day-to-day membership requests and queries to ensure the smooth running of the Young Academy
security engineer
Working hours
full-time | Permanent
Salary
salary
Responsibility
projects delivery
evaluate and implement various security systems, primarily Sophos, Microsoft 365 Security and Microsoft Endpoint Defender
manage cloud solutions such as Azure and AWS
continuous improvement
provide 3rd-line technical support to users and systems, troubleshooting complex software and hardware issues
oversee the configuration and maintenance of Windows Operating systems, macOS, and Linux systems
manage and deliver IT projects in association with the Head of IT Services on time and within budget, ensuring high-quality standards are met
oversee the administration of AD, Group Policy, DNS, DHCP, Intune, SQL, and AutoPilot systems
Requirements
experience with project delivery and management methodologies such as Agile and ITIL
strong problem-solving skills and attention to detail
strong technical skills, including knowledge of common software and hardware issues
in-depth knowledge of IT security best practices, including testing, monitoring, and system selections
excellent communication and interpersonal skills
ability to work in a fast-paced, deadline-driven environment
desirable Knowledge
experience with Palo Alto firewalls, GlobalProtect VPN, Cisco Meraki, site-to-site VPN, and Dell enterprise hardware
Education
5+ years of experience in IT support, project delivery, and/or security engineering
junior web developer
Working hours
full-time | Permanent
Salary
salary
Responsibility
to act as an in-house developer for the Society’s online needs
develop solutions using JavaScript, CSS, Sass, Responsive Design and adapt to new languages as required
support, maintenance, and ongoing development of existing C#-based applications and document all code and developments to the Society’s established standards
liaise with developers, designers or strategic partners where needed to ensure a consistent development approach and to implement externally developed solutions
work both individually and as part of a team to achieve a collaborative team effort
present your work and discuss challenges and achievements at regular team meetings
research new techniques and technologies and present these at regular team meetings
to ensure the storage of personal data is secure and meets the requirements of the Data Protection Act
Requirements
required knowledge, skills & experience
good knowledge and working experience of JavaScript, LESS, SASS, jQuery, HTML5, CSS3, Angular, React, VueJS, Typescript and AJAX
understanding of ASP.net/ MVC/ .NET/ Restful API using the C#.NET language with at least 1 years’ experience
good understanding of object-oriented programming, SQL database and Agile best practice
an understanding of general web issues such as web browser rendering differences, W3C accessibility guidelines and their implementation etc
experience of producing specifications, documentation, training guides and training for developed systems
be able to translate UI/UX design wireframes to actual code, bridging the gap between graphical design and technical implementation
using strong working knowledge of responsive mobile first design techniques to align high web standards
purchase ledger
Working hours
full-time | Permanent
Salary
salary
Responsibility
to check expense claims for receipts/ adherence to expenses policy. Register expenses on finance system
to review and process Direct Debits & Standing Orders on a monthly basis
to assist with month end and year end tasks
to reconcile the purchase ledger and close the period on Access
to carry out processing of internet banking payments
to create multi-currency payment batches for invoices and expenses on Convera
to gain appropriate authorisation for and produce payment runs
to match invoices to valid purchase orders and ensure that such invoices are paid when goods have been received in line with the Society’s authorisation and receipting policies
Requirements
experienced in Purchase ledger
have a good communication and interpersonal and competent organisational skills
able to be accurate and work to deadlines even under pressure
able to work co-operatively with others in a team, handle information in confidence and with discretion
able to learn quickly and work without close supervision when necessary
able to use initiative and to establish own priorities
educated to at least A- level standard, knowledge of office systems, accounting procedures and computerised accounting systems, have good numerical skills and knowledge of basic concepts of accounting
previous experience working in a charity is favourable but not essential
hr administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
administration and support
support employment and recruitment administration including liaison with temporary employment agencies
prepare, review and amend letters and documents to support key HR activities including employee onboarding, probation and induction
provide dedicated administrative support to the HR Director which could include room booking, arranging meetings and other adhoc requests
conduct new starter HR inductions and support exit arrangements
work as a member of the HR team to ensure that all administration activities which support the work of the HR team are managed in a proactive and efficient way
support a longer term project to move to full digitisation of all HR files
support the daily proactive management of the HR inbox ensuring that appropriate action is taken to respond and forward relevant emails to the HR team with follow up actions if needed
Requirements
excellent administrative experience and evidence of supporting a range of activities to support core business needs
strong interpersonal and communication skills
experience of using information and data systems including data input
experience of working in a HR or operational support team
planner
Working hours
full-time | Temporary
Salary
salary
Responsibility
to be knowledgeable and enthusiastic about the Royal Society as a venue and to share that knowledge and enthusiasm with clients
to build effective relationships with clients so that the Royal Society becomes a preferred venue for their events
to communicate effectively and efficiently with clients through meetings, calls, emails and other correspondence
to maximise revenue opportunities from events by recommending appropriate catering options, AV services and other parts of the Royal Society offer
this includes being able to talk confidently about the Society’s rooms, layout potential, capacity, catering options, audio visual options and added value opportunities such as history of science tours
to ensure that third party events booked at the Royal Society are delivered to a high standard and as agreed in advance with clients
to build and maintain positive working relationships with suppliers, contractors, employees, catering staff and other important contacts
to work with clients to understand their needs and wants from their event and to make suggestions as to catering, AV, room layout etc. and to ensure that all the information is agreed in advance with clients
Requirements
genuine and approachable with a friendly personality