ROYAL AGRICULTURAL UNIVERSITY

Responsibility

• royal
• f5w Agricultural
• lVl University
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• customer Service Administrator
• the University is committed to equality of opportunity. All staff are required to comply with
• june 2022
• current legislation, University policies and good practice guidance
• all staff are required to act in a way that safeguards the health and wellbeing of children and
• the Role
• vulnerable adults at all times. The post holder must be familiar with and adhere to appropriate
• safeguarding policies and guidance and participate in related mandatory/statutory training
• managers have a responsibility to ensure their team members understand their individual
• responsibilities with regard to safeguarding children and vulnerable adults
• all staff are required to participate in the University appraisal process and should ensure they
• are familiar with the process and plan time to prepare for their appraisal. Following the
• evenings, weekends and Bank Holidays (during vacation periods the
• appraisal, staff are expected to undertake in any necessary learning and development and
• a rota to include evenings, weekends and Bank Holidays (during
• work towards the objectives that have been set
• job title: Customer Service Administrator
• the University expects staff to attend any training designated as mandatory and to undertake
• agreement)
• department: Commercial Service and Facilities
• stakeholders
• 15. Sell products held in reception and complete daily till reconciliations
• arrangements as and when required
• 16. Sell products held in reception and complete daily till reconciliations
• responsible to: Customer Service Team Leader
• learning and development activities to support their role. Managers must facilitate learning
• purpose
• and hand over to the day/night team
• 19. Carry out other duties appropriate to the grade as requested by the Customer Service Team
• 12. Sort and distribute all incoming mail and parcels. Prepare all outgoing mail for collection
• 11. Sort and distribute all incoming mail and parcels. Prepare all outgoing mail for collection
• 14. Receive and record lost property
• 17. Compile the end of shift report ensuring that actions are dealt with or escalated accordingly
• 15. Receive and record lost property
• 20. Carry out other duties appropriate to the grade as requested by the Customer Service Team

Requirements

• A good standard of general education to GCSE level including numeracy and literacy
• A good standard of general education to GCSE level including E A
• shot Gun licence
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• numeracy and literacy
• shot Gun licence (full training can be provided and the E A, B
• licence can be applied for by the University)
• excellent telephone manner
• excellent telephone manner E A, B
• strong customer orientated approach and demonstrable customer service skills
• strong customer orientated approach and demonstrable E A, B
• requirements Essential Measured By
• excellent communication skills at all levels
• customer service skills
• computer literate with experience in MS packages
• excellent communication skills at all levels E B
• desirable B) Interview
• ability to work under own initiative and be resourceful in approach to problem solving
• computer literate with experience in MS packages E A, B
• C) Presentation
• well-developed communication skills including tact, diplomacy and sensitivity
• numerate with till experience D A, B
• ability to work effectively as an individual, as part of a team in partnership with others; pass on knowledge to others
• ability to work under own initiative and be resourceful in E A, B
• ability to develop and maintain good working relationships across the University
• approach to problem solving
• numerate with till experience
• well-developed communication skills including tact, E A, B
• diplomacy and sensitivity

Benefits

• mutual

Earnings for position customer service administrator

Responsibility

• f5w Agricultural
• lVl University
• chef de Partie
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• the Role
• the University is committed to equality of opportunity. All staff are required to comply with
• current legislation, University policies and good practice guidance
• all staff are required to act in a way that safeguards the health and wellbeing of children and
• vulnerable adults at all times. The post holder must be familiar with and adhere to appropriate
• safeguarding policies and guidance and participate in related mandatory/statutory training
• managers have a responsibility to ensure their team members understand their individual
• responsibilities with regard to safeguarding children and vulnerable adults
• hours basis, as and when required on a rota system
• all staff are required to participate in the University appraisal process and should ensure they
• job title: Chef de Partie
• are familiar with the process and plan time to prepare for their appraisal. Following the
• industry
• appraisal, staff are expected to undertake in any necessary learning and development and
• department: Commercial Services Department
• responsible to: Executive Head Chef
• purpose
• work towards the objectives that have been set
• location: Cirencester, Gloucestershire
• 2 Follow directions from supervisors and senior chefs whilst carrying out the duties of the
• the University expects staff to attend any training designated as mandatory and to undertake
• assist with the day to day preparation of food and staff supervision. To assist with the
• service and care, and possess a good product awareness and knowledge
• 6 Ensure that the kitchen stores and other potential areas of loss are secured at all times
• 10 Ensure that University and statutory regulations pertaining to the safety and hygienic
• learning and development activities to support their role. Managers must facilitate learning
• relationships with: Suppliers, staff, students, visitors and colleagues within the
• term: Permanent, Full time, average 35 hours per week on a variable
• stock, health & hygiene procedures and ensure they are followed in accordance with the
• keeping with departmental KPI’s
• key Responsibilities
• 4 Supervise and prepare foods for special functions as required
• 8 Ensure that the quality, quantity, temperature and appearance of the completed dishes are
• demonstrate GP and selling price calculations
• and development within their teams
• catering department guidelines. To maintain high standards of food production, customer
• 11 Ensure that as part of your duties you minimise energy consumption e.g. Water and
• 1 Prepare dishes or foodstuffs for service in the food outlet in liaison with the senior Chefs

Requirements

• city and Guilds 706 1, 2 or equivalent
• city and Guilds 706 1, 2 or equivalent E A
• intermediate Hygiene Certificate and HACCP Certificate
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• intermediate Hygiene Certificate and HACCP E A
• sound knowledge of H&S and Food Safety, HACCP requirements, allergies and dietary needs
• able to demonstrate current food trends and E A, B
• able to demonstrate current food trends and innovations within their industry
• training Skills
• experience of volume catering operations
• flexibility to work weekends and evenings
• knowledge and skills associated with High End hospitality, educational background and/or contract catering
• demonstrate the ability to lead and work within a team
• ability to plan and organise workload of others
• ability to control day to day costs and demonstrate GP and selling price calculations
• demonstrate menu planning skills, understand seasonal variations, menu balance, ingredient variation and rotation, innovation/trends texture, colour and balance

Earnings for position chef de partie

Responsibility

• security & Welfare Officer
• conduct regular patrols, promptly addressing security and safety issues
• provide first point of contact support during out-of-hours, prioritizing welfare incidents
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• the University is committed to equality of opportunity. All staff are required to comply with
•  The University is committed to equality of opportunity. All staff are required to comply with
• monitor and maintain health, safety, and maintenance standards
• current legislation, University policies and good practice guidance
• supervise access to residences, ensuring compliance with procedures
• all staff are required to act in a way that safeguards the health and wellbeing of children
•  All staff are required to act in a way that safeguards the health and wellbeing of children
• the Role
• respond efficiently to fire alarms and coordinate with emergency services
• and vulnerable adults at all times. The post holder must be familiar with and adhere to
• deliver exceptional reception service, handling calls, visitor management, and administrative tasks
• appropriate safeguarding policies and guidance and participate in related
• mandatory/statutory training. Managers have a responsibility to ensure their team members
• understand their individual responsibilities with regard to safeguarding children and
• vulnerable adults
• all staff are required to participate in the University appraisal process and should ensure
•  All staff are required to participate in the University appraisal process and should ensure
• flexibility required for shifts, working days and nights on a rota
• they are familiar with the process and plan time to prepare for their appraisal. Following the
• pattern to include weekends and bank holidays
• appraisal, staff are expected to undertake in any necessary learning and development and
• job title: Security & Welfare Officer
• tasks for reporting incidents and maintenance requests; and deal with queries and complaints
• work towards the objectives that have been set
•  The University expects staff to attend any training designated as mandatory and to
• department: Commercial Services & Facilities
• purpose
• complete all necessary reports including incident reports, noise reports, accident reports and
• responsible to: Security and Operations Project Manager
• the University expects staff to attend any training designated as mandatory and to
• working as part of the Security and Welfare team within the Commercial Services and Facilities
• to the student support services and escalate any concerns as appropriate
• accommodation ensuring compliance with fire, health and safety procedures and any relevant
• monitor CCTV report findings to the Security and Operations Project Manager
• breach of the Code of Conduct and license agreement to the relevant department as
• experience as first point of contact for welfare and support
• there may be opportunities to work additional hours/overtime to cover for colleagues’ absences, and to assist during busy periods and events
• location: Royal Agricultural University, Cirencester and outlying sites
• with and reporting any security and/or safety issues, ensuring areas are locked or unlocked
• directorate, ensure the safety and welfare of our students, staff and visitors. The team will provide
• monitor the signing/checking in and out of all guests and visitors; complete administrative
• campus Services Manager to prepare for new students and conference guests
• accidents in the H&S system
• and as an employee in relation to the level of the post, and must include your current or most
• 10. Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any
• appropriate and carry out minor maintenance work equipment checks and water checks as
• 14. When required, assist with preparation and strip down of University events and assist the

Requirements

• A good standard of education GCSE or equivalent E A
• good standard of education
• previous security/receptionist experience is desirable
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• strong understanding of security and health and safety issues
• customer-oriented approach with excellent communication and customer care skills
• basic computer literacy, including MS Office proficiency
• desirable Form
• B) Interview
• ability to work independently and as part of a team
• capable of working with the minimum supervision
• work as a team player and pass on knowledge to others
• possess a current valid driving licence to monitor outlying University properties
• willingness to work extra hours as necessary
• ability to patrol the University grounds and buildings and able to lift objects
• the post holder must be able to demonstrate: or A) Application
• SIA – Security Industry Authority licence

Trade

• security & Public Safety
• Security & Public Safety

Earnings for position security officer

Responsibility

• f5w Agricultural
• lVl University
• executive Head Chef
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• the University is committed to equality of opportunity. All staff are required to comply with
•  The University is committed to equality of opportunity. All staff are required to comply with
• current legislation, University policies and good practice guidance
• all staff are required to act in a way that safeguards the health and wellbeing of children and
•  All staff are required to act in a way that safeguards the health and wellbeing of children and
• the Role
• vulnerable adults at all times. The post holder must be familiar with and adhere to appropriate
• safeguarding policies and guidance and participate in related mandatory/statutory training
• managers have a responsibility to ensure their team members understand their individual
• responsibilities with regard to safeguarding children and vulnerable adults
• all staff are required to participate in the University appraisal process and should ensure they
•  All staff are required to participate in the University appraisal process and should ensure they
• are familiar with the process and plan time to prepare for their appraisal. Following the
• appraisal, staff are expected to undertake in any necessary learning and development and
• basis, on a flexible rota
• work towards the objectives that have been set
• job title: Executive Head Chef
• the University expects staff to attend any training designated as mandatory and to undertake
•  The University expects staff to attend any training designated as mandatory and to undertake
• department: Commercial Services
• hosts and delegates, University visitors and colleagues within the
• 10. Develop and enhance relationships with suppliers to meet business needs including giving
• responsible to: Head of Catering and Retail
• responsible for the implementation and subsequent monitoring of proven food production controls
• learning and development activities to support their role. Managers must facilitate learning
• industry
• the working conditions of those involved in production and supply and animal welfare
• 12. To ensure the effective management of all aspects of food production across all services and

Requirements

• city and Guilds 706 1, 2 and or equivalent
• city and Guilds 706 1, 2 and or equivalent D A
• foundation Degree in Culinary Arts or equivalent
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• foundation Degree in Culinary Arts or equivalent D A
• the post holder will be required to work weekends and evenings as part of a flexible rota
• track record of change management, team development and training
• track record of change management, team development and E A
• the post holder will be required to travel; visiting suppliers and other institutions for
• experience of multi- site management, contract catering operations
• training
• current knowledge of food trends and innovations within E B
• benchmarking/collaboration/networking visits
• knowledge and skills associated with high end hospitality and dining
• experience of multi- site management, contract catering E A
• catering industry
• on occasion you may be asked to assist in the facilitation of career and professional
• enthusiastic with excellent communication skills and a passion for food
• operations
• track record of developing visions, creative and profitable E A/D
• development activities. This will form part of your substantive role and you will not receive
• excellent knowledge of H&S, Food Safety and HACCP requirements
• knowledge and skills associated with high end hospitality and E B
• menus
• additional payment for these activities
• current knowledge of food trends and innovations within catering industry
• dining
• excellent communication and management skills E
• track record of developing visions, creative and profitable menus
• enthusiastic with excellent communication skills and a E
• ability to plan, organise and manage workload of others E A/B
• excellent communication and management skills
• passion for food
• A clear understanding of management KPI’s profit margins, E A/C
• ability to plan, organise and manage workload of others
• excellent knowledge of H&S, Food Safety and HACCP E A/B
• purchasing policy, budgeting, costings, wastage and control
• A clear understanding of management KPI’s profit margins, purchasing policy, budgeting, costings, wastage and control
• superb understanding of seasonal variations, menu balance, E A/D
• ingredient variation and rotation, innovation/trends texture

Responsibility

• the University is committed to equality of opportunity. All staff are required to comply with
• current legislation, University policies and good practice guidance
• all staff are required to act in a way that safeguards the health and wellbeing of children and
  Show more +24
• the Role
• vulnerable adults at all times. The post holder must be familiar with and adhere to appropriate
• safeguarding policies and guidance and participate in related mandatory/statutory training
• managers have a responsibility to ensure their team members understand their individual
• responsibilities with regard to safeguarding children and vulnerable adults
• all staff are required to participate in the University appraisal process and should ensure they
• are familiar with the process and plan time to prepare for their appraisal. Following the
• appraisal, staff are expected to undertake in any necessary learning and development and
• work towards the objectives that have been set
• job title: Junior Laboratory Technician - Agricultural & Related Sciences
• students
• the University expects staff to attend any training designated as mandatory and to undertake
• collecting, preparing and maintaining soil, plant and animal samples, including assistance
• the processing of your data. If you believe that the University has not complied with your data protection
• department: Commercial Services and Facilities
• responsible to: Laboratory Manager
• learning and development activities to support their role. Managers must facilitate learning
• about the Business Development Team
• location: Cirencester
• and development within their teams
• grade: Grade 4
• the Business Development Team at the Royal Agricultural University is a newly established
• responsible for the activity
• conduct daily meteorological records, reporting monthly to the Meteorological Office and

Requirements

• A degree in chemistry or related science [e.g. soil science, geology, animal or crop science
• experience of delivering presentations to small groups
• A degree in chemistry or related science [e.g. soil science, geology, animal or crop science]
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• intererst in analysing soil, plant tissues and diseases and/or animal feed
• qualification in Laboratory / Analytical techniques
• experience in analysing soil, plant tissues and diseases and/or animal feed
• excellent IT skills, especially calculations and spread sheet work
• experience of supervising students - research & taught
• post graduate qualification in a science subject with considerable field and / or laboratory work
• awareness of laboratory Health and Safety, Risk assessment and COSSH issues etc
• PA1 & 2 Qualification, or willing to study
• experience of running crop trials, and the undertaking of practical day to day tasks and management

Earnings for position laboratory technician