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ROXOA GROUP is looking for employees for positions:
customer service advisor
customer service advisor
development manager
lead developer
junior web developer
marketing executive
senior marketing executive
web developer
Working hours
permanent
Language
english
Responsibility
an exciting opportunity to join an amazing team of dedicated individuals at a fast-paced digital marketing company in Newcastle upon Tyne
ROXOA Group is on the lookout for a Customer Services Representative
respond to customers accurately and in a timely manner
communicate via our live chat and help build rapport
verbally provide assurance to our customer's queries
take the opportunity to upsell our amazing products
ROXOA Group owns and maintains four online jewellery and fashion stores and employs an eclectic bunch of professionals such as web developers, graphic designers, customer service executives, social media and marketing experts
processing returned orders efficiently
Requirements
professional telephone manner
experience using Zendesk
strong communication skills, with a natural flair for conversation
driving license
experience working in retail or fashion
passionate about sales and providing the best customer experience
understanding the needs of the customer and putting these first
keen to learn about our ever-growing products and services