support worker
Responsibility
- identify development areas within your role and engage with the coaching opportunities within the organisation to support professional development
- freedom to act - To work within the framework of, and promote adherence to, Rowan Alba’s structure, policies and procedures to achieve best practice with individuals using our services and those commissioning them
- risk Management - To be aware of and work within Rowan Alba’s Health and Safety policy and to report any issues of concern and in conjunction with the line manager
Show more +2 - level of problem-solving required - Engage with Tenants with varying levels of support needs and challenging behaviours. A desire to learn new skills and experiences relevant to the role and the service
- job Types: Full-time, Permanent
Requirements
- good verbal and written skills
- presentation skills
- numeracy Skills
Show more +25 - demonstrate experience in delivering all aspects of the Job Description
- minimum of one years’ experience of service delivery within a social care setting
- able to work under pressure and deliver results
- promote choice, well-being, positive risk taking and the protection of service users from risk of danger, harm or abuse
- demonstrate commitment to service user participation
- experience in homelessness and rough sleeping
- to work with tenants to develop and deliver person-centred support
- flexible, creative approach
- able to manage and resolve conflict
- organised and dependable
- ability to demonstrate resilience in dealing with emotions, distress and challenging behaviour
- able to generate own work and work with minimum supervision
- committed to the demonstration of respect and compassion towards those we work with
- to provide support to service users that responds positively to challenging behaviour
- scottish Vocational Qualification qualification or willing to work towards it
- positive outlook, self-motivated and flexible
- committed to supporting those who face disadvantage or stigma
- to act as an advocate, or facilitate advocacy, where appropriate by acting on behalf of people who use the service
- work effectively with a team; promoting and contributing to effective communication; working effectively in partnership with other professionals and demonstrate a commitment to the ongoing delivery of effective and appropriate service administration
- to record and report information in accordance with operational guidelines and regulatory requirements
- ability to establish and sustain trust and confidence with colleagues, tenants and the general public promoting and representing Rowan Alba positively and professionally at all levels
- to encourage tenants to take an active role in service improvement, their support and in all decisions relating to them or their tenancy
- to promote, monitor and maintain health, safety and security within the working environment
- to respect – as is included in the Ethos of Rowan Alba – service users lifestyle choices
- to provide practical assistance for domestic and personal needs to people as required, whilst encouraging personal responsibility and maximisation of personal choice
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