assisting with annual and interim stock takes as required
service coordinator
Working hours
part-time
Responsibility
general administration that supports daily activities and duties
customer service coordinator
Working hours
full-time
Responsibility
assist and manage incoming calls, answering any queries in a timely and professional manner
coordinating orders to be delivered, installed and collected by our Driver Technicians
field service engineer
Working hours
full-time
Benefits
mobile phone
Requirements
full UK driving licence
successful enhanced DBS check
general workshop knowledge
able to move and handle loads and equipment safely
experience of face-to-face customer contact
an awareness and understanding of people with disabilities
flexible approach to working conditions and working environment change
ability to use own initiative within set boundaries of the role
Responsibility
servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible
ensure any PPE supplied for use in carrying out your duties is used as instructed
once fully trained undertake out of hours responsibility when rostered
keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day
delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed
ensure the vehicle safety check and the van check sheet are done each week
ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base
prioritise and organise your workload, referring to Line Manager as and when appropriate
customer service administrator
Working hours
part-time
full-time
occupational therapist
Working hours
full-time
nurse
Working hours
full-time
Responsibility
provide guidance and supervision of junior staff in ensuring quality of a clinical service, and working in partnership with local voluntary sector and statutory services and for ensuring we deliver our vision of a “Chair in a Day”
warehouse operative
Working hours
full-time
Responsibility
service centre – Responsible for the day to day maintenance of the service centre. Ensure good housekeeping at all times
stocktake – to assist with annual and rolling stock checks as required
service engineer
Working hours
full-time
Benefits
mobile phone
Requirements
full UK driving licence
successful enhanced DBS check
general workshop knowledge
basic electrical knowledge including 12v/24v D.C. systems
able to move and handle loads and equipment safely
experience of face-to-face customer contact
previous delivery driver experience
an awareness and understanding of people with disabilities
Responsibility
servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible
ensure any PPE supplied for use in carrying out your duties is used as instructed
once fully trained undertake out of hours responsibility when rostered
keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day
delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed
ensure the vehicle safety check and the van check sheet are done each week
ensure all paper work relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base
prioritise and organise your work load, referring to Line Manager as and when appropriate