ROCHDALE HEALTH ALLIANCE Salary
NUMBER 2, THE ESPLANADE THE ESPLANADE ROCHDALE OL16 1AE ENGLAND
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Earnings on positions in ROCHDALE HEALTH ALLIANCE
ROCHDALE HEALTH ALLIANCE is looking for employees for positions:
care coordinator
Working hours
- permanent
Responsibility
- as hub reception support you are in a position of trust
- any other reasonable duties that may be assigned to you by the Business Support Officer at any time
- CORE DUTIES AND RESPONSIBILITIES To provide a safe, efficient and cost effective service to patients on the Middleton Primary Care Network To prepare patients/check identity and ensure consent is given to obtain blood samples for laboratory analysis To display behaviour that justifies public trust and confidence To maintain confidentiality by adhering to the Caldicott Principles, the Data Protection Act 2018 and GeneralData ProtectionRegulation To comply with aims and values to improve the service delivered to patients, ensuring the service is led by patient needs To comply with Health and Safety Policies across the Heywood, Middleton and Rochdale Borough GP Network and to transfer samples safely to the laboratory To ensure at all times accurate information is recorded when a blood container label is completed and to also keep accurate records of specimens To deliver a safe and consistent service and participate in regular audit and quality assurance of the equipment used in service delivery To maintain and excellent standard of service through assessing competence via education, training and skills updates To adhere to national Infection Control Guidance To work within infection control standards, both in clinics and domiciliary provision Adhere to the working protocols and procedures to ensure personal safety Follow safeguarding protocols in always ensuring patient protection
- training will be given to support receptionist staff becoming care co-ordinators and having additional responsibility in a patients journey
- you will be the first contact for patients or visitors attending or telephoning the Middleton PCN Hub and along with your colleagues will be expected to maintain an efficient, helpful, and confidential reception service
- each member of the reception team will have responsibilities assigned to them, sometimes daily, i.e., front desk or telephones, but also on a more permanent basis
- most of the work however must be conducted on a team basis and you and other members of the team will be expected to assist one another when help is needed and take a full part in the general work
- attend monthly staff meetings Ensuring all TV screens in waiting rooms are turned on/off at the start and end of each day