RoboQuill  Salary

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Peterborough
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RoboQuill

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RoboQuill is looking for employees for positions:

production operator

Working hours

  • full-time | Part-time

Language

  • english

Responsibility

  • roboQuill is a rapidly growing tech startup that specializes in robotically-powered handwritten direct mail services
  • operate and manage our state-of-the-art production machinery, ensuring smooth and efficient operations
  • in this role, you will handle the production of direct mail and contribute to customer service tasks as required
  • maintain the quality and integrity of our products by closely monitoring and adjusting production processes
  • experience in customer service is a prerequisite, while familiarity with the direct mail industry would be an added advantage
  • troubleshoot any production issues promptly and effectively
  • your role in customer service will include quoting customers, processing orders, and following up on sample letter requests and quotes
  • assist with customer service tasks, such as providing quotes, processing orders, and following up on sample letter requests and quotes

Requirements

  • prior experience in a customer service role is mandatory
  • experience in the direct mail industry is a bonus
  • detail-oriented with a strong commitment to quality
  • strong problem-solving skills and a proactive approach
  • able to work effectively in a small team setting
  • A robust, honest work ethic

Education

  • GCSE or equivalent