ROBERTS TRAVEL GROUP Salary
THE LIMES MIDLAND ROAD HUGGLESCOTE COALVILLE LE67 2FX ENGLAND
TIN: 08002100
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Earnings on positions in ROBERTS TRAVEL GROUP
ROBERTS TRAVEL GROUP is looking for employees for positions:
sales advisor
Working hours
- full-time
Education
- GCSE or equivalent
Responsibility
- to assist with the production of rooming lists and other administrative tasks and liaising with hotels as appropriate
- develop a thorough understanding of insurance products and other services that customers are able to add to their booking
- handling incoming customer enquiries for day trips, holidays and short breaks, by telephone, email and in person and converting these into confirmed bookings
- to fully service any customer enquiry in line with our Customer Experience Standards ensuring the needs of our customers are matched
- to always deliver to our Customer Experience Standards, including departures and returns and all other interactions with our customers
- to be up to date with all travel products and services to provide the best possible booking experience to our customers
- to provide accurate and timely responses to enquiries, ensuring that the sale opportunity is not lost
- to take part in the team out of hours rota and emergency telephone cover in exchange for time off in lieu
Requirements
- retail sales: 1 year
- customer service: 1 year