it support technician
Responsibility
- the work will predominantly be on Microsoft Windows 10 machines, M365 and Azure services
- checking & Monitoring client backups and responding to flagged failures
- installing service packs and critical updates onto managed client servers in and out of hours
Show more +7 - LAN and Wifi hardware set up and maintenance
- delivery & Deployment of Microsoft Products
- the role is centered on the support and configuration of client equipment and services, this will include desktop PCs, Servers, Network Equipment, BT phone lines and Broadband services
- IT Systems & Network Auditing to assist the Technical Support Team & Sales Opportunity Identification
- domain Name Management, Transfers & DNS Control
- installation, service, repair & break/fix of DSL & Lease Line Circuits and associated hardware. Managing and resolving Broadband performance and failure issues
- managing & Maintaining the Hosted Network & Systems Monitoring Application
Requirements
- microsoft Certified IT Professional
- broadband technologies and principles
- commercial working knowledge of Microsoft Server 2012/2016/SBS & Exchange
Show more +6 - experienced and energetic seeker of solutions in cutting edge Information Technology
- good Networking Skills/Knowledge Routers & Switches
- applications, AV and ERM Products , Windows OS, Microsoft Office
- familiar with working from and with helpdesk CRM software ConnectWise or similar
- IT Support: 3 years
- implementation & Management of eMail Filtering Systems
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