RIVEN ASSOCIATES  Salary

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THE WHITE HOUSE 53-55 HIGH STREET EGHAM TW20 9EX
TIN: 04675573
 IT-Services
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RIVEN ASSOCIATES
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RIVEN ASSOCIATES is looking for employees for positions:

support engineer

  • support engineer

Working hours

  • full-time

Responsibility

  • 2nd Line support for Windows desktops, laptops, hardware and software
  • 2nd Line support for Windows 2008 – 2019 Servers
  • support of Microsoft Exchange
  • supporting Office 365
  • writing / Updating User and System Documentation
  • riven Associates - A world class IT services company based in Camberley, Surrey have an immediate vacancy for a 2nd Technical Support Engineer to join the established team
  • network and Server Administration
  • working on SLA based technical support calls

Requirements

  • strong verbal and written communication skills
  • excellent customer service skills with the ability to demonstrate a professional, respectful and proactive approach to customer service
  • ability to prioritise work and work to deadlines
  • ability to multi-task
  • logical and Methodical approach to problem solving
  • attention to detail
  • an understanding of troubleshooting MS Windows Server 2008/2012/2016
  • IT support: 3 years