RIEDER WELLNESS  Salary

MARITIME HOUSE HARBOUR WALK THE MARINA HARTLEPOOL TS24 0UX UNITED KINGDOM
TIN: 07616698

RIEDER WELLNESS
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RIEDER WELLNESS is looking for employees for positions:

operations manager

Working hours

  • full-time

Responsibility

  • work cross functionally across all departments, liaising with staff, suppliers and clients
  • event management, organising and attending all our client events, meetings & conferences in the UK, US and EU
  • undertaking day to day operations and management of the office and team to maintain quality standards, training needs, staff motivation and embracing company culture
  • ensure the team are fully trained and equipped to deal with enquiries across all product areas
  • supervise the wider team to ensure all tasks & projects are carried out according to set time frames, being hands on to assist as needed
  • take control of issues across our consultancy business ensuring problems are resolved quickly and effectively by the team with customer satisfaction being the priority
  • responsible for HR & recruitment, induction and onboarding of new staff
  • working closely with our Customer Support Team to support members through their journey ensuring they have regular support around their membership and supporting the retention of our members

Requirements

  • proven experience in an operations or office management role
  • experience of working events / event management
  • strong people management experience
  • exceptional customer service skills with a friendly and personable & approach
  • have a positive and calm nature with the ability to work well under pressure
  • experience of diary & travel management preferably for a Director / C level exec
  • strong organisational skills as well as experience of managing multiple work streams & projects, whilst being adaptable to change, with the ability to prioritise workload in a busy operational environment
  • you’re able to carve out a vision for how you want to grow and improve in DCPG and your career