RIEDEL COMMUNICATIONS in Uxbridge Salary

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CHAPLIN HOUSE WIDEWATER PLACE, MOORHALL ROAD HAREFIELD UXBRIDGE UB9 6NS ENGLAND
TIN: 05351115
  IT-Services
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RIEDEL COMMUNICATIONS
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RIEDEL COMMUNICATIONS is looking for employees for positions:

administrator

  • administrator
  • sales manager

Language

  • english

Responsibility

  • assist with deploying our customer success strategic vision
  • present new ideas to management and team members that will fit in with the strategic vision for the department
  • collaborate with multiple departments and stakeholders
  • document and train users on workflow changes
  • work closely with our customer facing team members and management team, to collate feedback, build change requests and define solutions to challenges seen
  • reproduce and diagnose problems found by our team members relating to our CRM and Customer Success applications, with the aim to self-solve or with vendor assistance
  • ongoing maintenance of SaaS configuration for various CRM and Customer Success applications - Assist with data integrity and analytics

Requirements

  • flexibility to work within the office but also to travel to worldwide events
  • self-organized and capable to self-educate on new process, tools and technologies
  • natural authority, sociable and open personality
  • an interest and natural talent to learn and use new Customer Service & CRM SaaS systems & tools - Awareness and self-development of external customer success/support technologies