administrator
Responsibility
- assist with deploying our customer success strategic vision
- present new ideas to management and team members that will fit in with the strategic vision for the department
- collaborate with multiple departments and stakeholders
Show more +4 - document and train users on workflow changes
- work closely with our customer facing team members and management team, to collate feedback, build change requests and define solutions to challenges seen
- reproduce and diagnose problems found by our team members relating to our CRM and Customer Success applications, with the aim to self-solve or with vendor assistance
- ongoing maintenance of SaaS configuration for various CRM and Customer Success applications - Assist with data integrity and analytics
Requirements
- flexibility to work within the office but also to travel to worldwide events
- self-organized and capable to self-educate on new process, tools and technologies
- natural authority, sociable and open personality
Show more +1 - an interest and natural talent to learn and use new Customer Service & CRM SaaS systems & tools - Awareness and self-development of external customer success/support technologies
Salary in other companies in the position administrator
| TROOLI | 25000 £ | 8308 £ 25000 £ |
| INVESTIGO | 13208 £ | 8308 £ 25000 £ |
| YOLK RECRUITMENT | 12780 £ | 8308 £ 25000 £ |
| SQUARE ONE PHARMA RESOURCES | 11800 £ | 8308 £ 25000 £ |
| KM EDUCATION RECRUITMENT | 11583 £ | 8308 £ 25000 £ |
| PEOPLEWORKS | 9000 £ | 8308 £ 25000 £ |
| EAMES CONSULTING | 9000 £ | 8308 £ 25000 £ |
| DAVANTI SOLUTIONS | 9000 £ | 8308 £ 25000 £ |
| GREENWICH & BEXLEY COMMUNITY HOSPICE | 8771 £ | 8308 £ 25000 £ |
| CHISHOLM HUNTER HOLDINGS | 8308 £ | 8308 £ 25000 £ |