administrator
Responsibility
Requirements
Current offers for the position:
Outpatient Services Administrator London
Richmond Pharmacology is a leading UK based Contract Research Organisation (CRO) engaged in early phase clinical trials across a broad spectrum of therapeutic areas. We are looking for highly motivated and customer-focused individuals to join our outpatient customer service team. The ideal candidate will have a passion for providing excellent service to patients and their families. Responsibilities Answering telephone calls and providing information to patients and their families Scheduling appointments and managing patient records Processing payments and providing financial assistance Handling patient complaints and resolving issue Providing support to the outpatient clinical team Essential Qualities Excellent customer service skills Strong organisational and time management skills Ability to work independently and as part of a team Attention to detail Problem-solving skills. Flexibility and adaptability Patience Empathy Positive attitude Benefits Competitive salary Excellent benefits package Opportunity to work in a supportive and collaborative environment Chance to make a real difference in the lives of patients Qualifications Computer literate Educated to degree level Experience in a customer service-oriented role is essential Experience in a healthcare setting is preferred Click apply to register your interest or contact Shanna at Richmond Pharmacology.
Outpatient Services Administrator London
Richmond Pharmacology is a leading CRO conducting clinical trials (phase1, phase2 and phase3) in medicines covering a variety of therapeutic areas. Our trials are increasingly targeting patient populations and many of these are managed as outpatients, so there is a growing body of work around managing outpatient appointments and scheduling follow ups. Title: Outpatient Services Administrator Location: London Bridge, SE1 Salary: £24,000 - £26,000 Ideally, the successful candidate would be familiar with the regulations governing clinical trials and will have some experience of working in a clinical trials or similar research unit in the past, but this is not absolutely essential as the lack of such experience will not bar individuals from applying who possess drive, initiative, flexibility and passion for the role and who can demonstrate an ability to learn quickly in a complex environment. You will be responsible for carrying out all administrative responsibilities for the effective running of Outpatient Services for Clinical Trials. The role will include ensuring all duties are completed to support the planning, coordination and completion of all on-going projects. This is a participant facing role, so communication skills must be of the highest order. You will be a warm, welcoming and naturally friendly individual, able to adapt to changing circumstances and effectively communicate with our clinical trial participants and other staff in a professional manner. In this role, you will be part of a small team supporting all of the outpatient visits, including making travel arrangements where appropriate. You will communicate expectations and plans to the trial participants and keep relevant departments fully apprised of any plans or changes to schedules that might arise. You will need to maintain accurate and detailed records for the participants in our trials and should be comfortable reporting progress against targets set by the
Medical Administrator London
Richmond Pharmacology is one of Europe's leading early phase Contract Research Organizations, conducting phase 1 and early phase 2 trials across a variety of therapeutic areas. We have a growing phase 3 portfolio too, and our continued expansion has led us to expand our Medical Administration team. We are looking for a Medical Administrator. Previous experience in a healthcare setting or in research or clinical trials environments is desirable. You will need to be highly organised and meticulous in your approach, but will also need to be adaptable and able to respond to changing circumstances. Location: London Bridge Salary: £25,000 Tasks will include: supporting doctors with scheduled tasks overseeing allocation and retrieval of emergency phone / bleep document management and collating calendar management for doctors liaison with other departments and teams to ensure smooth running of clinical trials You will be part of a team of 4 Medical Administrators and will report in to the Senior Medical Administrator and our Senior Research Specialist Physician. If you are interested in this opportunity and would like to apply, please submit a current copy of your CV.
Outpatient Services Administrator London
Richmond Pharmacology is a leading CRO conducting clinical trials (phase1, phase2 and phase3) in medicines covering a variety of therapeutic areas. Our trials are increasingly targeting patient populations and many of these are managed as outpatients, so there is a growing body of work around managing outpatient appointments and scheduling follow ups. We have appointed a new Head of Outpatient Services with a long pedigree of managing outpatient environments in the NHS in medical wards and clinical trials environments and we are now seeking additional Outpatient Services Administrators / Outpatient Coordinators to assist in the management of this function. Location: London Bridge Salary: £24,000 - £26,000 Ideally, the successful candidate would be familiar with the regulations governing clinical trials and will have some experience of working in a clinical trials or similar research unit in the past, but this is not absolutely essential as the lack of such experience will not bar individuals from applying who possess drive, initiative, flexibility and passion for the role and who can demonstrate an ability to learn quickly in a complex environment. You will be responsible for carrying out all administrative responsibilities for the effective running of Outpatient Services for Clinical Trials. The role will include ensuring all duties are completed to support the planning, coordination and completion of all on-going projects. This is a participant facing role, so communication skills must be of the highest order. You will be a warm, welcoming and naturally friendly individual, able to adapt to changing circumstances and effectively communicate with our clinical trial participants and other staff in a professional manner. In this role, you will be part of a small team supporting all of the outpatient visits, including making travel arrangements where appropriate. You will communicate expectations and plans to the trial participants and keep relevant
Outpatient Services Administrator London
Richmond Pharmacology is a leading CRO conducting clinical trials (phase1, phase2 and phase3) in medicines covering a variety of therapeutic areas. Our trials are increasingly targeting patient populations and many of these are managed as outpatients, so there is a growing body of work around managing outpatient appointments and scheduling follow ups. We have appointed a new Head of Outpatient Services with a long pedigree of managing outpatient environments in the NHS in medical wards and clinical trials environments and we are now seeking additional Outpatient Services Administrators / Outpatient Coordinators to assist in the management of this function.Location: London BridgeSalary: £24,000 - £26,000Ideally, the successful candidate would be familiar with the regulations governing clinical trials and will have some experience of working in a clinical trials or similar research unit in the past, but this is not absolutely essential as the lack of such experience will not bar individuals from applying who possess drive, initiative, flexibility and passion for the role and who can demonstrate an ability to learn quickly in a complex environment. You will be responsible for carrying out all administrative responsibilities for the effective running of Outpatient Services for Clinical Trials. The role will include ensuring all duties are completed to support the planning, coordination and completion of all on-going projects. This is a participant facing role, so communication skills must be of the highest order. You will be a warm, welcoming and naturally friendly individual, able to adapt to changing circumstances and effectively communicate with our clinical trial participants and other staff in a professional manner.In this role, you will be part of a small team supporting all of the outpatient visits, including making travel arrangements where appropriate. You will communicate expectations and plans to the trial participants and keep relevant departments ful
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