RICHMOND HILL is looking for employees for positions:
reservations agent
Working hours
full-time
Benefits
laptop
Language
english
Responsibility
our team is at the heart of everything we achieve here at Richmond Hill Hotel
our overwhelmingly positive reviews are testament to the hard work our teams put in
we are looking for exceptional Reservations Agent to join our Reservations Team
we’re an award- winning independent, destination hotel, restaurant & bar pouring experience, imagination and heart into delivering hill-top magic for our guests
we’re looking for enthusiastic and talented individuals with a passion for hospitality
so, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team
our team is at the heart of everything we achieve here at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our teams put in
we’re an award - winning independent, destination loved hotel, restaurant & bar pouring incredible experience, creative imagination, and heart into delivering hill-top magic for our guests
Salary
salary
Requirements
strong communication skills and a pro-active approach to your work
an exceptional telephone manner as well as being a natural communicator with excellent written skills
previous knowledge of Opera is desirable
excellent attention to detail and excellent administration skills
excellent time management skills and the ability to prioritise tasks and meet deadlines
be highly motivated, proactive and an excellent team player
can deliver the highest standards of service that meets and exceeds guest’s expectations while achieving and surpassing profitability
receptionist
Working hours
full-time
Benefits
laptop
Responsibility
we are looking for exceptional Receptionist to join our Front office team
so, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team
we’re an award - winning independent, destination loved hotel, restaurant & bar pouring incredible experience, creative imagination, and heart into delivering hill-top magic for our guests
our team is at the heart of everything we achieve at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our amazing stars put in
we’re committed to creating a comfortable place for our team to work and we’re overjoyed to have twice been finalists for ‘Employer of the Year’ and won a People award for our ‘Team Engagement’
what comes in the box for you?
thrilled to be part of one of the Hospitality Industry's Best Employers? It's an exciting time to join the Richmond Hill Hotel team, having been recognised as one of the best companies to work for by The Sunday Times, a Top Employer by The Caterer awards, winning Best Large Hotel at the Beautiful South Awards, and being listed as the #1 hotel in Richmond on Tripadvisor
head of finance
Working hours
full-time | Part-time
Benefits
laptop
Responsibility
providing a financial reporting service to Hotel Management to assist in achieving our strategic and tactical objectives
ensuring that accounting records accurately reflect all financial transactions
preparing and supporting with the management of Capital investment feasibility, focusing on the cost/benefit analysis for the Hotel
the day to day running of the Finance team, as well as providing high level, strategic direction for the future financial performance of the Hotel
ensuring financial controls are in place and all financial transactions adhere to and work within the framework of the company financial policy and procedures
preparing and managing Cash Flow, providing VAT reporting, preparing year end Statutory Accounts, and managing the annual statutory year end reporting process
events coordinator
Working hours
full-time
Benefits
laptop
Responsibility
boasting natural light, our beautiful 12 function rooms are perfect for conferences, day meetings, spectacular dinner dances and wonderful weddings
boasting natural light, our beautiful 13 function rooms are perfect for conferences, day meetings, spectacular dinner dances and wonderful weddings
so, if you're looking for an exciting journey where no two days are the same, come and join our Richmond Hill Hotel team
we’re an award- winning independent, destination hotel, restaurant & bar pouring experience, imagination, and heart into delivering hill-top magic for our guests
our team is at the heart of everything we achieve here at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our teams put in
we’re committed to creating a great place for our teams to work and we’re delighted to have twice been finalists for ‘Employer of the Year’ and won a People award for our ‘Team Engagement’ amongst other accolades
we’re committed to creating a great place for our teams to work and we’re delighted to have twice been finalists for ‘Employer of the Year’ and won a People award for our ‘Team Engagement’, The Caterer @Best Places to work in Hospitality 2022'', amongst other accolades
we’re looking for enthusiastic and talented individuals with a passion for hospitality
Contract type
full Time
office manager
Working hours
full-time
Benefits
laptop
Responsibility
we are looking for an exceptional Assistant Front Office Manager to join our Front Office team
annual salary is £30,680 plus service charge of £250 - £350 per month
produce BEO to hand business over to the operations team
so, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team
support in post event follow-up and feedback
we’re an award - winning independent, destination loved hotel, restaurant & bar pouring incredible experience, creative imagination, and heart into delivering hill-top magic for our guests
contribute to the successful yielding of Meetings and Event bookings, ensuring all information, chase notes and revenue is correct
our team is at the heart of everything we achieve at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our amazing stars put in
Requirements
strong commercial acumen in line with sales
excellent communication and organisational skills
attention to details and accuracy
initiative-taking in managing guests’ expectations and anticipating their needs
use own initiative to set own deadlines and prioritise workload
experience in Opera sales and Catering
revenue manager
Working hours
full-time
Benefits
laptop
Responsibility
optimising demand from all revenue streams, segments, and channels
implementing a proactive selling strategy to maximize revenue and profit associated with rooms and catering
achieving premium RevPAR and TRevPAR through effective forecasting, pricing, rate management, optimal market business mix, distribution channel mix and identifying risks
generating and analysing analytical reports across all revenue streams
monitoring daily transient and group transactions for significant changes and ensures rates and restrictions are loaded and optimized in all channels
Requirements
previous experience in using a channel management system
understanding of hotel distributions systems/revenue management
accurate and analytical with an eye for data trends
highly numerate, and an ability to prepare, analyse and use financial information
#knowwhereyoubelong
maintenance technician
Working hours
full-time
Benefits
laptop
Responsibility
we are looking for an exceptional Maintenance Technician to join our maintenance team
we’re an award- winning independent, destination hotel, restaurant & bar pouring experience, imagination and heart into delivering hill-top magic for our guests
our team is at the heart of everything we achieve here at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our teams put in
we’re committed to creating a great place for our teams to work and we’re delighted to have twice been finalists for ‘Employer of the Year’ and won a People award for our Team Engagement amongst other accolades
what's in it for you?
chef de partie
Working hours
full-time
Benefits
laptop
Responsibility
preparing, cooking, and presenting dishes within your speciality
managing and developing any commis chefs/Demi CDP’s in your hotel
assisting your sous chef and head chef in developing new specials dishes and recreating menus
ensuring you and your team deliver high standards of food and meet health and safety regulations
demi chef de partie
Working hours
full-time
Benefits
laptop
Responsibility
we are looking for exceptional Demi Chef de Partie to join our Kitchen team
preparing, cooking and presenting dishes within your specialty
annual salary is £26391.04 plus service charge approx. £250 - £350 per month
managing and developing any commis chefs
assisting your sous chef and head chef in developing new specials dishes and recreating menus
so, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team
ensuring you and your team deliver high standards of food and meet health and safety regulations
we’re an award - winning independent, destination loved hotel, restaurant & bar pouring incredible experience, creative imagination, and heart into delivering hill-top magic for our guests
commis chef
Working hours
full-time
Benefits
laptop
Responsibility
we are looking for exceptional Commis Chef to join our Kitchen team of 15 chefs
preparing, cooking and presenting dishes within your specialty
annual salary is £25309.44 plus service charge approx. £250-£300 per month
ensuring you and your team deliver high standards of food and meet health and safety regulations
so, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team
so, if you're looking for an exciting journey where no two days are the same, come and join our Richmond Hill Hotel team
we’re an award - winning independent, destination loved hotel, restaurant & bar pouring incredible experience, creative imagination, and heart into delivering hill-top magic for our guests
we’re an award- winning independent, destination hotel, restaurant & bar pouring experience, imagination, and heart into delivering hill-top magic for our guests