RetrofitWorks Salary
Manchester
RetrofitWorks Premium profile inactive Premium profile inactive
Earnings on positions in RetrofitWorks
RetrofitWorks is looking for employees for positions:
project administrator
Working hours
- full-time | Permanent
Requirements
- we are looking for…
- previous administrative and customer service experience
- experience of inputting and retrieving data from CRM systems
- ability to communicate effectively by telephone, in writing, by e-mail and in person
- organised approach to tasks, good attention to detail, flexibility and ability to handle change
Responsibility
- maintaining filing system and uploading client files
- liaising with contractors and retrofit coordinators to ensure they’re delivering against the required brief
- treating all customers with respect at all times, including the vulnerable and elderly
- ensuring all data and administration is up to date and organised effectively, ready for external auditing
- coordination of Logistics: Arranging home assessments with our retrofit assessors and allocating projects to the team
- communicating with contractors and clients in a clear and effective manner, ensuring they’re informed of retrofit progress at all times
- contracts and invoicing: Sending out payment links and contracts through our digital contract system
- assisting the Project Managers with the resolution of complaints and maintaining a high level of customer service