RESOLVE IT SOLUTIONS in Sheffield Salary
NURSERY WORKS LITTLE LONDON ROAD SHEFFIELD S8 0UJ
TIN: 05721052
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Earnings on positions in RESOLVE IT SOLUTIONS
RESOLVE IT SOLUTIONS is looking for employees for positions:
it support engineer
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- troubleshooting a problem with a users remote VPN or remote desktop server connectivity
- investigating a problem with a users email and potentially rebuilding their Outlook or Windows profile
- setting up a new user for a client
- troubleshooting an operating system issue
- software Updates: Awareness of updating operating systems and software
Requirements
- our IT Support Engineers possess strong troubleshooting skills to quickly diagnose and resolve a wide range of IT issues
- they effectively identify root causes, apply problem-solving techniques, and implement solutions to minimize downtime and disruptions
- proficiency in system administration tasks, including user account management, group policy configurations, software installations, and basic network setups, is important
- IT Support Engineers are able to handle routine system maintenance and ensure proper configurations
- IT support: 1 year
- resolves IT Support Engineers play a vital role in providing consistent, high quality IT support to clients while ensuring the smooth operation of their IT environments
- this role primarily focuses on support, but also involves some user or basic service requests such as setting up a new user or making a simple change to file permissions
- clear communication and the ability to guide users through troubleshooting steps are essential