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REQUIRED IT is looking for employees for positions:
senior technician
senior technician
Requirements
infrastructure
microsoft Office
service Desk
MS365 Administration
active Directory
service Desk Tickets, reports, and SLAs
new User Setups and Terminations
computer Replacement/Repairs
Responsibility
demonstrates a proven history of excellent customer satisfaction, communication, and ability to follow all IT standards and procedures
consistently meets deadlines for projects, tasks, and help desk tickets
proven history of demonstrating a high-level understanding of hardware, software, and networking used within the environment
participates in security vulnerability review and provides ongoing remediations as risks are identified
assists team members by providing high level support for ongoing issues and ticket requests
provides general and advanced support to install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, and cabling
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