experience in a technical role in the enterprise and cloud-based applications, a must have
experience working with modern cloud-based web applications and platforms, SharePoint or Teams based products preferable
prior experience in engineering, delivery, consulting, or product management
industry domain experience in Legal, Accounting or Consulting is preferable
experience using a product analytics tool is a plus
bachelors or Master’s degree
Responsibility
maintain and update the product roadmaps for the business unit with Product Leadership
assist Product Managers and Technical Writers in documenting new features each quarter
prepare and deliver quarterly updates for each product line
work with internal stakeholders to execute and improve the new feature triage process
actively engage with Solution Advisors to communicate product capabilities and best practice
proactively engage with Support and Services teams to identify areas where product supportability and implementation can be improved
provide insights into product usage to help identify features that could be improved or deprecated
marketing manager
Working hours
full-time
Responsibility
in this role, you will work with Intapp’s field marketing team to plan and execute marketing campaigns targeting the investment banking and private capital markets
the successful candidate will be well-versed in marketing campaign management, content marketing, email and digital campaigns, and programs in service of accelerating pipeline and revenue growth, as well as supporting client retention and satisfaction
additionally, you are a natural communicator and storyteller, and operate with measurable impact and results at the forefront of everything you do
you will work with stakeholders to build targeted campaign strategies utilizing tactics to include: content, digital, email marketing, events, and social to build demand for Intapp’s products and services
implementation consultant
Working hours
full-time
Responsibility
belfast, London or Manchester - hybrid working
Requirements
technology The Implementation Consultant will be working with Intapp’s C&C platform software within the customer’s M365 environment
professional Services and Legal Software delivery experience in one of public sector, legal / professional/financial services
what you will be doing
conducting meetings to gather/refine and then document business requirements
super-user or administrator level experience with MS SharePoint and MS Teams is a must as is a strong interest in using technology to create value for our clients
configuring software and confirming expected functionality
client facing skills A significant number of day-to-day responsibilities involve communicating with clients in writing and in face-to-face online meetings. Strong written and verbal communication skills are required for success
demonstrating configured software to solicit customer’s feedback/refinement
software engineer
Working hours
full-time
Responsibility
our team is on the forefront of innovation, working on Intapp Integration Service, an intuitive iPaaS offering
it presents the flexibility to operate integrations both on-prem and via the cloud
architect, design, and implement infrastructure, features, enhancements, and bug fixes for our integration platform product
actively participate in product management, contributing towards shaping product architecture and roadmaps
this cloud platform facilitates seamless integration building and management, enabling organizations to consolidate IT data architecture, deploy master data management initiatives, and automate a plethora of crucial business processes
as part of this forward-thinking team, you'll have a hand in various development aspects of our product — from cloud infrastructure to user-facing functionalities. Furthermore, we'll look to your innovative ideas to shape our future product roadmap
engage in all phases of software development, covering both front-end and back-end tasks: design, implementation, testing, release, and maintenance
Requirements
proven experience in designing, developing, and executing software solutions to address complex business issues
proficiency in troubleshooting code level problems quickly and efficiently
solid grounding in Core Java and data structures
familiarity with frameworks such as Spring/Spring Boot, Hibernate, etc
experience in relational database design and modelling
experience in RESTful API design and implementation
proficiency in Microservices architecture
familiarity with Kubernetes
developer
Working hours
full-time
Requirements
you are a detail-oriented, dynamic, and self-motivated technical communicator with a solid foundation in the principles of technical writing
you are a self-starter and willing to learn from others
you are comfortable working with subject matter experts and conducting interviews to learn about the product features
you are willing and able to become an expert on product functionality to create effective deliverables
you have excellent organizational, interpersonal, communication, and administrative skills
you are results-oriented and resourceful with a willingness to work under tight deadlines and/or changing priorities
you are flexible, professional, and customer-focused
you embrace a user-centric approach to focus on what the customer needs, not what the system does
Responsibility
ensure accuracy of content through reviews and feedback from stakeholders
account manager
Working hours
full-time
Responsibility
establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
managing the entire sales lifecycle of transactions to ensure visibility into and predictability of the lead-to-close process
acting as a representative to maintain positive relationships with all employees, customers, partners, and shareholders
work to identify and/or develop upsell opportunities
work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
providing timely and positive resolution of escalated sales-related issues
communicating with key customers, business partners and executives on significant issues and accomplishments
own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction
programme manager
Working hours
full-time
Responsibility
prepare, plan, and lead program updates to internal stakeholders
provide management in a matrixed capacity to project managers and Intapp services professionals
manage escalations swiftly with senior client leaders, working with the collective team to develop issue resolutions
negotiate with senior level management , as needed, to gain win/win resolutions
manage and drive a program plan, to include interdependencies across projects, working closely with the project managers, business unit leads and the Migration Program Director
leverage and incorporate innovative methodologies, enablers, and best practices to accelerate delivery and time to value to customer
become a trusted advisor of the client Intapp sponsor and senior/executive client stakeholders, meeting regularly to garner their feedback, provide them with insight, and to get out in front of and risks and issues as they arise
dive into the details in a “hands on” capacity to assist project managers during critical project phases to ensure that deadlines are met, client expectations are managed, and all risks are mitigated, paving the way for successful delivery
Requirements
strategic Consulting or Big 4 consulting experience is a big plus
A strong understanding of the software development lifecycle and agile methodologies
legal industry experience a definite plus
client facing program management experience as opposed to technical program management experience preferred
excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction
excellent organizational and administrative skills, must be detail-oriented
prince2/PMP certifications
excellent hands-on skills with common office automation products
c# developer
Working hours
full-time
Responsibility
conceptualize and implement new features and functionalities for existing add-ins
debug and resolve any issues with add-ins promptly and effectively
collaborate with cross-functional teams, including product managers, designers, and QA engineers, to ensure that add-ins meet customer needs and requirements
write clean, efficient, and well-documented C++ code
Requirements
strong understanding of Outlook development
excellent debugging and troubleshooting skills
experience with the software development life cycle
excellent communication and collaboration skills
strong experience in developing COM add-ins for Microsoft Office applications using C++ and ATL
architect
Working hours
full-time
Responsibility
design, develop, and implement Intapp's Microsoft 365 solutions, focusing on Microsoft Teams and SharePoint Online
collaborate with cross-functional teams to understand business requirements and translate them into scalable, efficient technical solutions
overcome limitations and constraints of the Microsoft 365 platform by leveraging advanced development techniques, innovative approaches, and Azure services
provide technical guidance and support to the Intapp development team, ensuring an exceptional user experience
stay current with Microsoft 365 updates, new features, and best practices to continuously optimize our solutions and processes
actively participate in the Microsoft 365 community to expand your knowledge, share insights, and keep abreast of industry trends
Requirements
extensive experience in Microsoft 365 architecture and solution development, specifically in Microsoft Teams and SharePoint Online
strong understanding of Microsoft 365 platform limits and experience in overcoming them
proven experience working with Microsoft online technologies, including Azure
prior experience working at a product company is highly preferred
deep knowledge of SharePoint Online development, including CSOM, REST API, and SharePoint Framework
experience with Microsoft Teams app development, including custom tabs, bots, and connectors
strong proficiency in programming languages such as C#, JavaScript, and PowerShell
familiarity with web technologies such as HTML, CSS, and React
technical support engineer
Working hours
full-time
Responsibility
intapp is seeking a Product Support Engineer for our Collaboration and Content product team
previous experience in Legal or Professional Services or Enterprise Content Management is preferred
create, prioritize, track, and update customer issues/features in Microsoft Azure DevOps
provide training to first/second-line support staff from customer or partner organizations
participate in ongoing rota to provide cover for our EMEA customers
provide IT systems support for Collaboration and Content staff
the ideal candidate will have experience triaging complex issues for Microsoft technology-based solutions and is comfortable working in a team environment where processes are continually evolving
manage customer support requests and provide timely and accurate responses
Requirements
experience providing technical support and solving issues
knowledge of Microsoft 365 technology stack
knowledge of IT systems administration tools and best practices