REPAIRTECH Salary
4B WESTFIELD ROAD KINETON INDUSTRIAL ESTATE SOUTHAM CV47 0JH ENGLAND
TIN: 03899678
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Earnings on positions in REPAIRTECH
REPAIRTECH is looking for employees for positions:
customer service administrator
Working hours
- full-time | Permanent
Responsibility
- log service calls over the phone with customers
- answer phone queries from end users regarding repairs, collections, deliveries, inspection, part availability etc
- receive cases from external call centres via data transfer/email; process in our system and arrange service accordingly
- make outbound calls as required
- investigate courier damage/losses with the warehouse/the courier
- daily reports for open cases, awaiting faulty reports etc
- raise claims with the couriers for losses/damages
- interact with different departments internally for updates on the items location, repair, part availability etc
Education
- A-Level or equivalent
Requirements
- convey a professional telephone manner to all customers at all times
- attention to Detail
- ability to multitask
- excellent communication skills and problem solving abilities
- ability to work under pressure and to produce quality results within agreed timescales
- ability to interact with different people and departments, professionally and without issue
- customer service: 1 year