RENTOKIL INITIAL UK Salary
COMPASS HOUSE MANOR ROYAL CRAWLEY RH10 9PY UNITED KINGDOM
TIN: 00301044
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Earnings on positions in RENTOKIL INITIAL UK
RENTOKIL INITIAL UK is looking for employees for positions:
service controller
Working hours
- full-time | Permanent
Responsibility
- produce and send a weekly programme of work for each of the service personnel
- liaise with customers to book service work
- check and input time sheet details onto the branch system
- check service personnel expense forms and overtime claims
- A service weekly forecast should be prepared in conjunction with the Service Manager and/or the Branch Manager
- act as a point of branch contact for service personnel
- deal with customer service related queries in an efficient manner
- forward any sales enquiries to the branch sales team
Requirements
- strong commitment to delivering excellent customer experience
- previous experience in working in a fast paced office environment & under pressure
- microsoft proficient
- strong organisational skills and effectively manage and prioritise workload
- willingness to learn new computer systems
- ability to communicate at all levels with a confident telephone manner
- ability to work in difficult situations and able to resolve
- route Planning/Optimisation is desirable but not essential