REEDBUT GROUP Salary
THE STABLES 23B LENTEN STREET ALTON GU34 1HG ENGLAND
TIN: 06183338
REEDBUT GROUP
Earnings on positions in REEDBUT GROUP
REEDBUT GROUP is looking for employees for positions:
customer account manager
Working hours
- full-time
Education
- A-Level or equivalent
Responsibility
- taking full customer service responsibility for an allocated group of customer accounts
- processing sales orders and ensuring a delivery date is agreed which meets the customer’s expectations but also considers our manufacturing capacity
- monitoring stock levels on a regular basis to ensure stock is always available, but at the same time preventing over stocking, aged or redundant stock
- responsible for dealing with any customer concerns that relate to the Customer Service Team e.g. price queries, delivery queries etc
- scanning of sales orders / delivery notes onto the system, this is a daily task
- monitoring customers monthly spend against the sales budget highlighting any area of concerns or potential new sales opportunities
Requirements
- A strong belief in outstanding customer service and a desire to always ensure the customer receives excellent service
- must be organised with strong administration skills and always prepared to follow the task through
- an ability to be able to prioritise
- strong people skills and able to adapt to dealing with different types of personalities
- customer Service: 5 years
- microsoft Office: 5 years
- education to degree level – 2:1 preferable or alternatively experience of a similar role
- excellent communications skills in all environments i.e., face to face, on the telephone and via video call utilising applications such as Microsoft Teams and Zoom