accountable for meeting performance targets that ensure outputs are at least as good as UK Defence industry engineering consultants can provide
managing a Quality Service
lead multiple expert teams to provide innovative decision support to customers
communicating & Influencing
building upon our success over the last four years, the Internal Technical Support Team continues to meet and exceed client demands
Requirements
asset Management
commercial and procurement rules and processes
you will a Member of the Institute of Consulting (MICS
system safety
be a Chartered or Incorporated Engineer and Member of a relevant Professional Engineering/Science Institute or equivalent body
military doctrine
have wide ranging depth and breadth of technical experience in own specialism with knowledge and application of Systems Engineering approaches
operational analysis
care co-ordinator
Working hours
full-time
Salary
salary
intelligence analyst
Responsibility
the ongoing production of daily, weekly, periodic and annual performance analysis as required including, but not limited to
contract KPI analysis
customer contract reporting
volume reporting on key metrics at CPA, provider and branch level
conversion rate and sustainment reporting
caseload analysis
monetary Flash reporting
PRaP accuracy and efficiency reporting
Requirements
we are on a mission to be the partner of choice for developing people and their communities
then consider the role of Business Intelligence Analyst at Reed in Partnership
reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services
demonstrable advanced Visual Basic skills
resourcer
Language
english
Requirements
experience of working as part of a service delivery team
strong written and verbal communication and networking skills
if you do not possess this level of qualification you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage
Responsibility
identifies new business opportunities and converts effectively, explaining fully role to participants and selling in the participant to the employer
promotes and creates an awareness of the entire range of Reed in Partnership products and services
implements processes and events, such as internal screening of participants or job fairs, to ensure quality of candidates meets employers’ expectations
collates all necessary contractual paperwork within agreed timescales
A Resourcer is responsible for the supporting of sustainable employment opportunities with the Recruitment Advisor for programme participants within the local employer market, ensuring service levels exceed employers’ expectations
team leader
Language
english
Requirements
experience of people management including supporting, mentoring, coaching and developing a small team of individuals
A minimum of 2 A-Levels or an equivalent Level 3 Diploma
experience of employer engagement and learner/Member tracking
we are on a mission to be the partner of choice for developing people and their communities
personal interests including interest in people and willingness to learn
desire to progress into a management role within a supportive but fast paced sales environment, including the monitoring of individuals and team performance
A personal track record of working towards and achieving targets gained in an Employment Adviser or Employment Trainer or equivalent role
then consider the role of Team Leader at Reed in Partnership
Responsibility
offering technical support and advice for their team i.e. Better Off Calculations, advice and guidance and mock interviews
leading and motivating your team, driving performance and continuous improvement this will include performance management meetings and regular informal 1-to-1 reviews with team
supporting the Business Manager with the pre-validation checks of files, planning outreach and liaison with referrals sources to ensure sufficient put throughput of new customers
completion of accurate KPI forecasting on a monthly basis in relation to their team to be reviewed on a daily and weekly basis
making suggestions to the overall development of our service delivery, including ways to continually enhance productivity, the customer experience and the quality of our claims and customer outcomes
this is not an exhaustive list and a Team Leader will be expected to carry out any other duties as may be specified by the line manager from time to time
input into the review of performance and contractual milestones to ensure ongoing development of the business and its ability to meet contractual obligations
completion of accurate KPI forecasting on a monthly basis in relation to their team.This will be reviewed on a daily and weekly basis
customer service officer
Requirements
excellent customer service skills
experience of working effectively within an office based customer service or sales environment
strong verbal and written communication skills
demonstrable experience of delivering high quality customer service
good influencing skills
experience of working in a fast past, target orientated environment
highly organised with an ability to work to set targets
experience of using contact centre technology and systems
Responsibility
office Support and Administration: Consistently and accurately maintain all administrative electronic files in relation to participants
communications manager
Language
english
Salary
salary
Responsibility
produce regular ‘mini strategies’ to communicate key internal initiatives and seasonal/milestone occasions
manage communications output across a range of internal channels, including our intranet, emails, presentations, meetings and events
ensure that all written internal communications are high quality, creative, and are written in accordance with Reed in Partnership’s style guide
occasionally support the team with some wider communications activity, including stakeholder communications, where the need arises
work with the Head of Marketing and Associate Director of Marketing and Communications to plan and deliver a company-wide internal communications strategy
coordinate Reed in Partnership’s internal communications calendar, including – but not limited to – producing staff bulletins and campaigns, promoting our inclusion and diversity work, showcasing company benefits, instilling our company values across our workforce, and sharing the company’s growth strategy
manage an Internal Communications Executive to help you achieve your objectives. This includes setting direction and providing support to help enable them to meet their company and developmental priorities
Requirements
knowledge or experience of public services
A strong understanding of and passion for communications work
A good understanding of public services and the political landscape
good attention to detail and accuracy
an understanding of and interest in national and local employment issues
good time management skills
ability to work under pressure, meet deadlines and handle multiple tasks
A good sense of creativity and an ability and willingness to suggest new ideas and approaches
business development manager
Responsibility
working with internal support functions to deliver best in class customer experience, go to market strategy and growth
identifying new markets within the energy space for Reed Environment
maintaining and building relationships within the industry and wider sector
coaching and Performance Management of the commercial team
identifying and recruiting top talent
succession Planning for all team members
identifying and establishing relationships with potential partners to establish commercial structures around energy efficiency, net zero net zero and learning and development
Requirements
strong presentation skills
experience in developing and implementing business/departmental strategy
comfortable in fast paced ‘start up’ environment
experience in reporting to, engaging with and developing relationships with the most senior level stakeholders, both internally and externally
can adopt an entrepreneurial approach to identifying new markets and opportunities
java developer
Working hours
full-time
Language
english
Responsibility
maintain and develop new functionality to the agreed specification
develop new code, unit test and perform code reviews
demonstrate an excellent understanding of the entire development process, including specification, documentation and quality assurance
aware of business issues as they impact overall development plans
excellent use of written and verbal communication with strong interpersonal skills
analyse problems or issues and provide practical high quality IT solutions
share lessons learned with team colleagues
bring forward ideas to help the team be more efficient by different ways of working
Requirements
proactive and creative problem solver
demonstrates a high level of business and commercial awareness
strong attention to detail
demonstrable experience of data security management
excellent communication and team-working
strong analytical skills
demonstrable experience of management of projects
able to work in an environment where multiple projects operate in tandem
Contract type
full Time
Changes in earnings for the position recruitment manager
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.6K £
2024
2.5K £
2025
Changes in earnings for the position administrator
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.6K £
2024
2.5K £
2025
Changes in earnings for the position centre manager
0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2.6K £
2024
2.5K £
2025
Changes in earnings for the position customer service advisor