RECRUITMENT AGENDA

Responsibility

• work with the Delivery Teams to develop a grounded understanding of the work the trust does, and the impact it has
• develop their approach to communicating with the Quaker Community, and other partners
• sourcing and procuring new vehicles
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• produce materials that convey the value and impact of Quaker support, both individual and collective
• ensuring you are running the fleet in an efficient and cost-effective manner
• responsible for drivers' licences, CPC and other relevant qualifications and training are maintained and recorded thoroughly
• liaise with other Quaker Recognised Bodies to develop best practice in working with Quakers and develop partnerships where this is appropriate
• ensuring that the fleet is operating with legislation and regulations
• sourcing and procuring cost effective subcontracted fleet resource as required
• work with colleagues to inform and develop marketing materials which meet the needs of Quaker Communities
• managing driver discipline and development
• work closely with CEO and Board to co-ordinate relationships with Quaker Meetings, Individuals and Bodies
• liaise with insurance providers, managing claims and losses are minimised
• attend Local Meetings as a representative of the trust, present on what they do, and build relationships
• managing accurate and detailed records of vehicle inspections and services
• build an understanding of what is important to their supporters, how they communicate, make asks, and recognise their contribution and use this to inform their fundraising practice
• ensure that there is a consistent message to their external stakeholders around their service, approach, ambition and the difference they make
• negotiating contracts and service agreements with suppliers and subcontractors
• work closely with the Finance Department to ensure that all relevant information on gifts, are properly recorded on the database
• creating and maintaining positive relationships with drivers, subcontractors, and suppliers
• work with the wider team, including the Board, to understand what being a Quaker Recognised Body means, and how this influences their day to day work
• purchasing of Fuel, Ad-Blu and other resources required to ensure the fleet is operational
• maintain a database of key relationships and communications

Requirements

• experience of developing and maintaining positive working relationships
• an understanding of Quakers would be desirable
• ability to gather information and to analyse that information and feedback to the Community
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• hold a capacity for empathy and understanding
• understanding the significance of relationships and attachments
• experience of working in a fundraising, development, or communications role is not essential, but ability to demonstrate how experiences are transferable would be advantageous

Earnings for position manager

Responsibility

• account management and relationship management of existing customer portfolio
• focus on generating a new customer segment and increasing advocacy, referrals and awareness
• conduct account reviews to analyse and boost the customer’s interaction
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• develop strong and lasting relationships with dealerships, retailers, garages, and suppliers
• searching for new clients who could benefit from the products in a designated region
• report this job
• you will be responsible for communicating the value proposition for clients and their customer, ensuring account activation, delivering on-site training and generating leads

Requirements

• experienced with building partner-level relationships and closing multi-year deals with enterprise clients
• experience in the healthcare, medical insurance or tech sectors would be ideal
• previously sold Groupage or European road freight solutions
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• effective pipeline management and CRM skills
• demonstrated sales success and knowledge of sales concepts, methods, and techniques
• tech-savvy, with a passion for technology
• full UK driving licence
• exceptional communication and negotiation skills
• experience managing a small team
• demonstrated success in developing sales plans, analysing profitability of prospects, and the ability to understand the competitive influences and risks associated with individual accounts

Benefits

• company car

Earnings for position business development manager

Responsibility

• throughout the project you will continuously review process and make any changes to current systems where required as well ensure that the new implementation is aligned to current systems
• manage any changes to project scope and schedules
• with a wide range of experience in managing utility projects, they provide an end-to-end service to their customers, in every case they become single point of contact
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• report this job

Requirements

• accounting
• acquisitions
• data Analysis
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• financial Services
• finance
• project Management
• project Tracking
• implementation Plans
• utilities sector experience with a strong electrical background essential
• previous project management
• previous experience managing a team and their performance to achieve potential
• excellent communication skills - written and verbal
• commercially driven with the ability to hit key targets and meet strict deadlines
• confident client facing
• adaptable and optimistic approach towards a varying workload, as well as change and evolution
• time management skills and the ability to prioritise work loads
• be able to establish and maintain relationships with external stakeholders in order to understand their concerns and issues
• knowledge of PRINCE2 or similar
• accurate and thorough while being able to manage workload effectively, at times working to deliver outputs within strict deadlines/programmes
• project Management Qualification- such as Prince 2, APM or PMI with a minimum of 2 years of project management, administrative and/or supervisory responsibility

Earnings for position project manager

Requirements

• business Development
• sales
• international Travel
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• sales Executive
• new Business Development
• water Industry
• B2B sales
• proactive and able to multi task
• proven track record in new and existing business development
• strong analytical and problem solving skills
• experience within the water treatment industry would be ideal
• IT/Telecom experience ideal
• IT/Telecom experience
• excellent communication skills
• confident working in a team and individually
• second language ideal
• full UK driving license and valid passport
• flexibility to travel UK and international

Benefits

• laptop

Earnings for position business development executive

Responsibility

• support all prospective customers with any initial queries or questions they may have about their products
• assisting all prospective customers with the onboarding process
• administer shipments and arrival times using the internal systems
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• communicate with all prospective customers through their preferred channel
• manage a portfolio of customers ensuring that service requirements have been met
• liaise with different departments to arrange delivery and contract requirements
• communicate and co-ordinate with internal departments to ensure that the agreed service levels are met
• periodically send emails to all prospective customers
• proactively inform the customer of any issues or deviations to the plan and provide an alternative course of action
• respond promptly and accurately to customer enquiries
• responsible for set group of customers throughout the life of their subscription
• handle and resolve customer complaints in a professional manner
• liaise directly with third party suppliers on behalf of the customer
• make contact for all fines/ convictions received for your group of customers
• manage overdue payments directly with customers in an understanding manor
• send monthly emails to all customers once subscription renewed to keep the customer relationship alive
• receive 9+ score for customer satisfaction
• manage all termination requests whether by the customer or the business, delicately and with compassion
• where possible retaining customers or obtaining feedback on the reason for their departure

Requirements

• worked within a transport or logistics environment
• excellent customer service skills
• proven experience of Customer Services within a fleet, customer centric environment
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• experience working within a fast- paced environment
• high attention to detail
• good written and verbal communication skills
• full UK driving license
• strong team player
• basic customer service soft skills
• ability to use a PC and pick up the use of systems quickly

Earnings for position customer service administrator