develop and maintain relationships with new and existing customers
identify customer needs and recommend appropriate products or services
provide exceptional customer service and ensure customer satisfaction
meet or exceed sales targets and goals
stay up-to-date with product knowledge and industry trends
collaborate with team members to achieve sales objectives
prepare sales reports and maintain accurate records of sales activities
you will be contacting customers by telephone on receipt of internet generated enquiries for Life Insurance
Education
GCSE or equivalent
Requirements
proven experience in sales or customer service role
excellent communication and interpersonal skills
strong negotiation and persuasion abilities
ability to work independently as well as part of a team
goal-oriented and self-motivated
proficient in using CRM software and other sales tools
high school diploma or equivalent
outbound sales: 1 year
recruitment consultant
Requirements
financial Services
recruiting
recruitment
resourcing
sales
if you are an experienced recruiter that that has a passion for recruiting sales professionals for volume campaigns then this role could be for you
you will be able to evidence your experience and the various recruitment techniques to be successful and have market knowledge to be able to maximise your pipeline
Responsibility
partner with hiring managers to understand their hiring needs and role requirements
build great long-term relationships with candidates - from screening to offering candidates to deliver a diverse range of candidates
constantly provide the best candidate experience and look to always improve this across the team
headhunting is a core part of the Talent Teams role. You will need to source, attract and recruit the best candidates
building and maintaining relationships with a network of talented people and potential candidates for future selection
interview candidates, providing a different view and insight for hiring managers ensuring we recruit the best people for the role and our culture
systems administrator
Requirements
data
knowledge, Skills and Experience
numerically literate
understanding of use of and documentation of workflows and processes
high attention to detail
analytical approach
ability to work autonomously and prioritise effectively
working in a data led administrative role
Responsibility
ensuring all updates provided by the operation are detailed within the people information systems accurately and in a timely fashion
harnessing technology to automate processes wherever possible
building and updating dashboards to provide critical MI to the business
completion of ad hoc reports as per the business needs
marketing executive
Working hours
full-time | Permanent
Requirements
marketing
educated at GCSE as a minimum
experience of digital copywriting an advantage but not essential
skills & Experience
experience working within SEO an advantage but not essential
A passion for digital content, copywriting and SEO
strong copywriting skill
very high attention to detail
Responsibility
research and create original, engaging and compliant blog articles on related topics within our sector to be published on reassured.co.uk
write content that adheres to our SEO best practice
carry out competitor analysis research
carry out keyword research to identify new topic opportunities
work with the marketing team on infographics; brainstorm ideas, research and develop an idea, proof artwork, check sources/stats
write press releases for reassured.co.uk on business achievements, awards and noteworthy business news
write press releases for our website on business achievements, awards and noteworthy business news
manage our 9 Google My Business locations
administrator
Working hours
full-time | Permanent
Requirements
excellent written, verbal & listening communication skills with a professional telephone manner
ability to build rapport effectively with customers and colleagues
team player but with the ability to achieve individual success
experience of working successfully in a fast paced, targeted and regulated environment
accuracy in gathering and recording of all information with great attention to detail
previously worked and enjoyed success in a micro-managed, buzzing and structured environment
keeping databases and spreadsheets accurately updated
scanning documentation and saving to client folders
liaising with insurance companies and internal departments as and when required
recording and posting agreed vouchers and cashback to eligible customers
answering queries received by telephone and e-mail
ux designer
Working hours
full-time | Permanent
Responsibility
investigating user experience design requirements for our suite of digital assets
developing and conceptualizing a comprehensive UX design strategy for the brand
producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes
designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets
testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages
adhering to style standards on typography and graphic design
collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user
providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyse and predict user behavior
Requirements
A bachelor's degree and a minimum of 2 years UX design experience for digital products or services, preferably within financial services
A portfolio of professional UX design work for both web and mobile platforms
A team player but can work independently too
excellent written and verbal communication skills
multi-tasking and time-management skills, with the ability to prioritise tasks
designer
Working hours
full-time | Permanent
Responsibility
investigating user experience design requirements for our suite of digital assets
developing and delivering a comprehensive UI design working with other team members for the brand
producing high-quality UI design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes
designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets
testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages
adhering to style standards on typography and graphic design
collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user
providing advice and guidance on the implementation of UI research methodologies and testing activities in order to analyze and predict user behavior
Requirements
A bachelor's degree and a minimum of 2 years UI design experience for digital products or services, preferably within financial services
A portfolio of professional UI design work for both web and mobile platforms
A team player but can work independently too
excellent written and verbal communication skills
multi-tasking and time-management skills, with the ability to prioritise tasks
scrum master
Working hours
full-time | Permanent
full-time
Responsibility
promotes and supports Agile principles by coaching squads and encouraging best practices
works closely with other Scrum Masters to develop self and suggest ideas for improvement
removes and follows-up on impediments for the development team ensuring they are kept appraised of progress
facilitates daily stand-ups, refinement sessions, sprint retrospectives, reviews and any other ceremonies as appropriate
the Scrum Master helps oversee the scrum and development team
you are knowledgeable in Agile methodology and scrum and able to educate others
ensures the team are creating clear and concise User Stories
ensures the squads are thinking about future impediments
Requirements
qualifications & Skills
strong experience in Jira
1 yrs experience in Agile ways of working
demonstrable expertise of the different Agile methodologies and frameworks like Scrum and Kanban
knowledgeable of Scrum theory, rules and practices
knowledgeable of SDLC and Agile procedures to predict the rate/flow of work
A technology enthusiast that thrives in a highly collaborative and highly fast paced environment
experience working with the Produce Owner, solutions architects and engineers to assess and size story/epics
devops engineer
Requirements
API development
frameworks
insurance Policies
windows Azure
business Operations
qualifications & Skills
API integration and Microservices architecture design experience / Containers
qualification & Skills
Working hours
full-time | Permanent
full-time
Responsibility
performing code reviews for developers and other DevOps Engineers/architects
the role is also responsible for the scalability and monitoring of production platforms
identifying technical problems and providing solutions for them
you will troubleshoot and debug issues from the application layer up to the OS and network layers
ensuring that the software being developed is safe and secure against cybersecurity threats
understanding business requirements and KPIS ensuring that solutions being proposed are commercially viable
real time monitoring of the Development and Production platforms
researching, designing and writing new tools for the development teams
senior developer
Responsibility
the role of a Senior Business Intelligence Developer is to develop and modify Business Intelligence solutions independently
key Responsibilities
manage stakeholders through the report development lifecycle including requirements gathering, updates and expectation management, user testing, sign off and roll-out
design and build reports using sophisticated visualisation tools
establish a BI governance framework in data model and report building tasks
support data analysts and mentor to them
the Senior BI Developer designs data models used for reporting and analytics, develops processes for data, and utilises BI tools to satisfy end user data needs to assist stakeholders in their decisions
take a lead role in cross tribe initiatives that impact the BI Team and otherwise represent the BI Manager when necessary
Requirements
educated at Graduate level preferred, but not essential
5 Years minimum experience
experience working in the creation of Data Visualisation in a commercial environment
A logical, analytical and creative approach to problems
passion and ability for learning new skills and technologies
good communication skills
A meticulous and organised approach to work, with a thorough attention to detail