REALITY HR in Basingstoke Salary

Rating of the company
CLIFTON HOUSE BUNNIAN PLACE BASINGSTOKE RG21 7JE
TIN: 06192974
  Human Resources
Rating of the company

REALITY HR
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Earnings on positions in REALITY HR

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REALITY HR is looking for employees for positions:

manager

  • manager
  • hr advisor

Responsibility

  • delivering outstanding service user experience throughout our relationship with each enquiry and every service user
  • converting initial enquiries into service users, ensuring they are placed on the correct product
  • triage and assisting service users once onboarded with emotional and practical support throughout their cancer journey
  • building strong relationships with service users that provides an outstanding, tailored, service user experience
  • collate medical records where required for CNS reviews
  • pro-actively manage active service users and meets their needs on the cancer journey – signpost service users to relevant services at the right time

Requirements

  • articulate with excellent listening and communication skills, an engaging telephone manner and the ability to build relationships from first interaction
  • high degree of emotional intelligence with the ability to manage very sensitive conversations with individuals going through challenging times
  • demonstrate behaviours that promote our values
  • ability to prioritise and manage time effectively, adapting to changing workload and new challenges as the business grows
  • ability to self-manage and make decisions, but ready to ask for help when needed
  • committed to completing tasks with good attention to detail
  • the confidence and ability to convert enquiries to service users – identifying needs and entitlements, and communicating Reframe’s offer effectively to influence the potential service user and achieve their commitment
  • excellent IT skills with the aptitude to develop these further across new technologies

Earnings on positions in REALITY HR

Average salary in this position
Average salary in this position in the country
manager
2000 £
79%
3562 £

National average salary

2950 £

Average salary in this company

2000 £