REALITY HR in Basingstoke Salary
CLIFTON HOUSE BUNNIAN PLACE BASINGSTOKE RG21 7JE
TIN: 06192974
REALITY HR Premium profile inactive Premium profile inactive
Earnings on positions in REALITY HR
REALITY HR is looking for employees for positions:
manager
Responsibility
- delivering outstanding service user experience throughout our relationship with each enquiry and every service user
- converting initial enquiries into service users, ensuring they are placed on the correct product
- triage and assisting service users once onboarded with emotional and practical support throughout their cancer journey
- building strong relationships with service users that provides an outstanding, tailored, service user experience
- collate medical records where required for CNS reviews
- pro-actively manage active service users and meets their needs on the cancer journey – signpost service users to relevant services at the right time
Requirements
- articulate with excellent listening and communication skills, an engaging telephone manner and the ability to build relationships from first interaction
- high degree of emotional intelligence with the ability to manage very sensitive conversations with individuals going through challenging times
- demonstrate behaviours that promote our values
- ability to prioritise and manage time effectively, adapting to changing workload and new challenges as the business grows
- ability to self-manage and make decisions, but ready to ask for help when needed
- committed to completing tasks with good attention to detail
- the confidence and ability to convert enquiries to service users – identifying needs and entitlements, and communicating Reframe’s offer effectively to influence the potential service user and achieve their commitment
- excellent IT skills with the aptitude to develop these further across new technologies
Earnings on positions in REALITY HR
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2000 £