customer service advisor
3 the last 266 days, recently 2023-10-10
Responsibility
- provide exceptional customer service to clients via phone, email, and chat
- assist customers with inquiries, product information, and order status updates
- assisting customers with new products and services
Show more +14 - resolve customer complaints and issues in a timely and satisfactory manner
- onboarding new customers and demonstrating the clients services
- process orders, returns, and exchanges accurately and efficiently
- provide all support to the marketing department
- maintain customer records and update information as needed
- help create reports on new customers and retention of customers
- collaborate with other departments to ensure customer satisfaction
- manage customer and client relationships
- seeking Ambitious and Driven Team Players for Top Customer Service Representative Roles
- identify opportunities for process improvements to enhance the customer experience
- help to create and maintain schedules for marketing campaigns and initiatives
- are you a highly motivated and competitive individual who thrives on providing exceptional customer experiences? We are actively looking for dynamic team players to join our elite team as Customer Service Representatives
- handle customer inquiries and provide solutions with professionalism and enthusiasm
- ensure customer satisfaction by addressing concerns and resolving issues promptly
Requirements
- ambition to succeed and a competitive spirit that drives you to excel
- exceptional teamwork and communication skills
- dedication to providing outstanding customer service
Show more +13 - strong problem-solving abilities and adaptability
- previous experience in a customer service role preferred
- excellent communication skills, both verbal and written
- previous customer service experience is a plus but not required
- strong problem-solving abilities and attention to detail
- paid training on the job will be provided so no previous experience in the industry is needed
- ability to multitask and prioritize tasks effectively
- previous roles candidates may have worked in administration, sales, marketing or retail will be a plus but not necessary
- proficient in using customer service software and computer systems
- ability to remain calm and professional in challenging situations
- flexibility to work in a fast-paced environment with changing priorities
- effective written and verbal communication skills and a good level of attention to detail will be the keys to success. Basic computer skills required also
- job Type: Full-time
Salary in other companies in the position customer service advisor
| CAPITAL ON TAP | 10681 £ | 2618 £ 10681 £ |
| CMD RECRUITMENT | 3915 £ | 2618 £ 10681 £ |
| CANDIDATE SOURCE | 3684 £ | 2618 £ 10681 £ |
| AXA UK PLC | 3520 £ | 2618 £ 10681 £ |
| TEMPEST RESOURCING | 3040 £ | 2618 £ 10681 £ |
| LAUNCH IT RECRUITMENT | 3000 £ | 2618 £ 10681 £ |
| LMA | 2720 £ | 2618 £ 10681 £ |
| Covise.org | 2666 £ | 2618 £ 10681 £ |
| WALLACE HIND SELECTION | 2666 £ | 2618 £ 10681 £ |
| EMPLOYMENT GROUP | 2618 £ | 2618 £ 10681 £ |