QUEENS QUARTER HOUSING

Responsibility

• as Project Support Worker you will provide low threshold/high tolerance support to homeless single adults presenting with multi-complex needs
• support Service Users to manage their physical, mental health and wellbeing through participating in the implementation of Support Plans
• contribute to the assessment of all Service Users needs through daily monitoring of general wellbeing e.g
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• mood, behaviour, general appearance, personal care standards, state of accommodation
• recognise when to refer/escalate a situation to a member of management when appropriate
• in all of your actions you will actively provide a Service User-centred approach by encouraging and supporting Service User safety, wellbeing and involvement in decision making to help achieve positive, healthy and practical solutions and life style choices aimed at achieving independent living
• contribute to the assessment of all Service Users needs through daily monitoring of general wellbeing e.g. mood, behaviour, appearance, personal care standards, state of accommodation. Recognise when to refer/escalate a situation to a manager
• contribute to the assessment of all Service Users needs through daily monitoring of general wellbeing e.g. mood, behaviour, appearance, personal care standards, state of accommodation.Recognise when to refer/escalate a situation to a manager
• carry out welfare and fire and health & safety checks of all accommodations at regular intervals as prescribed by management.Take prompt and appropriate action and communicate to management as required
• ensure efficient, accurate and timely completion of all relevant paper and computerised Service User documentation
• demonstrate initiative, accountability and resilience at all times in your role, which can be physically and emotionally demanding at times
• in all your actions actively provide a Service User-centred approach; promote Service User safety, wellbeing and involvement in decision making to help achieve positive, healthy and practical solutions and life style choices aimed at achieving independent living
• support Service Users to manage their physical, mental health and wellbeing through participating in the implementation of support plans which have been agreed with them
• carry out welfare and fire and health & safety checks of all accommodations at regular intervals as prescribed by management. Take prompt and appropriate action and communicate to management as required
• cleaning & housekeeping as required to assist Service Users to maintain a safe and hygienic living environment & when accommodation is vacated in preparation for new Service Users
• implement, participate in, and adhere to QQH Service User referral and induction procedures
• we wish to create a register of Bank Staff who can be called upon to cover short time business needs eg. holidays and other absences. Bank Staff may work 0.5, 1, 2 or 3 x 12 hour shifts in any week when they are available to do so
• carry out welfare and fire and health & safety checks of all accommodations at regular intervals as prescribed by management, fully record all findings & report all problems & concerns & upload records to the computer system as required
• prompt and encourage Service Users to make regular Service Charge payments and record and receipt as necessary
• 11. Ensure efficient and appropriate recording requirements with importance on accurate and timely completion e.g. Daily contact sheets, handover reports and ensure effective communication with assigned Case Managers

Requirements

• essential Skills
• provide relevant Right to Work in the UK documentation
• completion of a satisfactory Enhanced AccessNI check
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• must not be on the Vulnerable Adults Barred List
• high level of interpersonal skills
• good written and verbal communications skills
• possess IT skills
• have good organisational and timekeeping skills
• demonstrate willingness to train and develop as required
• provide relevant advice in relation to personal safety, security and positive risk management
• build, promote and sustain community contacts
• ability to work on own or as part of a team
• proactively seek out opportunities in the community for the benefit of Service Users
• advocate for Service Users, as appropriate
• accompany and support Service Users on outreach activities as directed

Earnings for position support worker