QUANTUM STORAGE UK in London Salary
C/O TMF GROUP 8TH FLOOR 20 FARRINGDON STREET LONDON EC4A 4AB UNITED KINGDOM
TIN: 04137529
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Earnings on positions in QUANTUM STORAGE UK
QUANTUM STORAGE UK is looking for employees for positions:
client services manager
Working hours
- full-time
Responsibility
- manage IT Endpoint technologies, including Client Endpoint systems, Microsoft Intune, JAMF, software licensing, wireless and mobility
- direct enterprise-wide IT service, support, and training of client/end-user technologies
- responsible for budgetary process for systems, software, and support
- evaluate emerging client technologies and trends to improve customer service and assess supportability to ensure cost-effective solutions
- collaborate with the IT team to assess and allocate staff resources based on departmental needs
- lead planning, strategy, and execution of enterprise client technologies; develops client technology roadmaps for deployments, upgrades and migrations to support current trends and compliance
- responsible for client and software vendor management, contract negotiations, and purchasing procedures; pursue cost savings initiatives, leveraging common client and infrastructure technologies
- work directly with the IT Information Security team to ensure audits are maintained in accordance with compliance requirements
Requirements
- BA/BS degree in Information Technology or extensive proven equivalent work experience
- experience with Microsoft suites, solid working knowledge of ITIL service management processes and operations processes
- strong organizational and strategic management skills, including budget and business planning and forecasting, coaching, team building, and conflict resolution
- ability to manage a global team across multiple time zones, driving development, growth, and achievement
- able to manage multiple projects, as well as manage daily operations efficiently while meeting appropriate timelines
- ability to manage assigned IT personnel, projects, budgets and priorities effectively and efficiently within all areas of department responsibility
- minimum of 6 years of experience in managing IT Support or Operations and developing IT strategies in service and infrastructure in a high performing enterprise environment with proven ability to lead IT service teams
- understanding of IT governance, practices and processes and the ability to maintain a strong strategic vision directly supporting the company objectives